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Read what people are saying
about Precision Garage Door in:

Akron Area, OH

Precision Door Service of Akron
has received 481 reviews, averaging 4.95 Stars:
Review:

I first called Precision Door to deal with an opener repair. The service technician was on time, knowledgeable and took care of the problem. The opener is older and developed a problem again, several months later, which the technician said was a possibility. I requested the same technician who came the first time. I received the same great service. I will continue to rely on this company and this technician (if I can get him) for all my opener needs should they arise
Mike Haley
A Response from: Dan

Glad we could help! Let us know when you are ready for a new garage door opener....

Tyler Barnhart Service Provided:
Garage Door Repair
Lead Technician:
Review:

great service
Steve Booth
A Response from: Dan

Sorry for the trouble! We replaced your opener circuit board under warranty.....

Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

After accidental damage, you responded within a few hours and made emergency repairs. Very much appreciate the fast response.
Jim Kerr
A Response from: Dan

Glad we could help! Your Carriage- style door has been special ordered and should be installed in a few weeks!

Nick Miletti Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Luca was great! Prompt, kind and caring. My garage door wasn't closing all the way, until he got here and wiped off some cobwebs from the bottom of the door. Then it worked every time. So he lubed it up and showed me how to change my keypad code. He seemed very conscientious. I think you have a great employee in him!
Cindi Martin
A Response from: Dan

Thank you for your business!

Luca Marcelli Service Provided:
Garage Door Opener Repair
Technician:
Review:

great service, here in good time, friendly & knew his job. pointed out rusted cables, replaced cables & electric eyes. One of which I broke.
Shirley Heinbuch
A Response from: Dan

Sorry for the trouble! I'm glad we could repair your door and opener for you.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Service was fast and good.
Frank Chirakos
A Response from: Dan

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

This is your go to company for Gerage Door repair. Did a fantastic job replacing Springs and installed a new garage door opener. Programmed everything with detailed instructions. Nick was very knowledgeable and informative. Request Nick and you won't be disappointed.
Tom Adams
A Response from: Dan

Thank you for your kind review! Enjoy your super- quiet belt drive garage door opener!

Nick Miletti Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

service was good.
Esther Mullins
A Response from: Dan

Sorry that you had trouble with your safety eye senors. Glad we could help!

Service Provided:
Garage Door Repair
Review:

Thank you Nick!! You did a great job! And fast too! Very professional. You made it look easy.
Carolyn Roush
A Response from: Dan

The work we do is NOT usually easy.... Nick is just one of our Trained and Certified Technicians. One of the best!

Nick Miletti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I was very pleased with the service and politeness of your technician. He cleaned up after the job and went through everything with us. Great job!
Rod Biskopski
A Response from: Dan

Enjoy your new belt drive garage door opener!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

My technician was very personable and did a great job. He was finished within 2 hours of my call.
Joanne Cook
A Response from: Dan

I'm glad we could help! Remember- you have a Lifetime Warranty on all the parts that Aurelio installed....

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I rate your service a Five. Service was very good. I selected your service from add in phone book. I needed garage door repair. Very pleased with technician . Repair was done and I am very satisfied.
Madeline Haasz
A Response from: Dan

Glad we could replace you bottom rubber for you. We have bottom gasket/ rubber for most doors stocked on our vans!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

So far so good. They were out to do the estimate today. The service tech was very nice, friendly and professional. They promised to put a rush on our new garage doors, so hopefully we will get them installed soon!
Greg Stricker
A Response from: Dan

We appreciate your business! We will call you to install our new garage door as soon as we receive it!

Tyler Barnhart Service Provided:
Install Garage Doors
Lead Technician:
Review:

The actual door product and installation were top-notch. My only reservation in referring your company to others is the additional work you agreed to perform, i.e., replacing the wood framing around the door opening, was sub-par at best. The measurements were incorrect, the materials sent were cheapest and not specifically what was needed, and the technicians doing the work, though good at trying to resolve the issues, were vastly unqualified for the carpentry work. Luckily, the poor materials and workmanship will be covered by metal coil wrapping by others. Overall, I can only honestly grant you 3 stars on your rating, which is not all that great, considering I paid you a premium price, over 2 other companies' bids.
Dennis Kreeger
Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Nick was great. Had it done in no time at all. Very Professional.
Dale Arehart
A Response from: Dan

Thank you for your business!

Nick Miletti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

on my old door everything was coming loose and wore out.... I checked all of the comments written about each company. Precision had the best comments. Aurelio Santucci was the technician that came. He was the sweetest guy. It felt like I was talking to one of my friends. He showed me what was needed and fixed the door in one hour.
June Mcvay
A Response from: Dan

We appreciate your business!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Your technician did a great job.....Paul Bradley. He was earlyl...called first ....and then proceeded to look over both openers. He fixed a problem with one, gave us recommendations for one opener on what needs to be done to assure continued operation (with a subsequent written estimate) and then provided us with an evaluation for both doors. The whole experience was terrific and we will certainly call Precision for future door opener issues along with eventually getting the other recommended work accomplished.
Gary Johnson
A Response from: Dan

Please call when you are ready for the work to be done. Our phones are answered 24/7!

Paul Bradley Service Provided:
Garage Door Opener Repair
Technician:
Review:

This was one of the most satisfying service calls we have ever had with any company for any reason! Aurelio, your service technician was punctual, extremely courteous, very thorough and patient with his analysis of the issue at hand and was expedient in its resolution. We could not be more satisfied..and it all happened on Father's Day Sunday! Aurelio is a fantastic young man. I don't know what you're paying him but how ever much it is, it's not enough!!
David Romsey
A Response from: Dan

I happy Aurelio could resolve your garage door issues!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

I am so happy with the job they did fixing my garage door opener. I was so worried because I was leaving on a trip the next day, and all of a sudden I had a serious problem with the opener. They came out in the morning, fixed it and was gone within 45 minutes. The technician that did the service was polite, knowledgeable and professional. I guess when you want something done right, you go to the best. I would absolutely give this company a 5 star rating.
Mary Nice
A Response from: Dan

Thank you for your kind words!

Aaron Cowgill Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Aurelio was professional and was very knowledgeable of the product and services available to complete the repair as well as the products available to upgrade and offer lifetime guarantees. He completed the spring replacement in 30-45 minutes and was on his way. Very good and exactly what is claimed on the website.
Clay Wedan
A Response from: Dan

Thank you for your business!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The tech arrived well within the service time window and was very personable. The job turned out to be a very easy fix. He lubed the opener track and made sure everything worked properly. Thank you for your excellent service.
Jack Steward
A Response from: Dan

You are welcome!

Aaron Cowgill Service Provided:
Garage Door Opener Repair
Technician:
Review:

your service man was right on time,i'm very satisfied with his workmanship.if I have any garage door problem in the future,i will call precision.thanks for your service.
Bo Stewart
A Response from: Dan

Glad we could help!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

NIck Miletti was our service technician. He was very thorough, knowledgeable, on time, and gave us excellent service. Both the service technician and customer service were professional. I would highly recommend this company. 5 Stars!
Carol F.
Nick Miletti Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

Nick was on time and got right to the job. Provided an estimate. After approving the estimate he promptly began working and completed job in one hour. The door works great. Nick was nice to work and did a great job.
Steve Paul
A Response from: Dan

Glad we could help with your broken torsion spring!

Nick Miletti Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I would highly recommend Precision Door company - the lady who made my appointment was courteous and helpful and the techician who came to do the work was also courteous and very professional. Thank you for your help!
Annette Lee
A Response from: Dan

Glad we could help in repairing your extension spring system!

Aaron Cowgill Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

From the initial service call, selecting our door in the office though the installation everyone was caring, professional, informative, and kind. The workmanship, communication and follow up was flawless. I appreciate the precision of Precision and all of the quality service provided. Thank you for an outstanding experience, I highly recommend you to anyone I speak to with a garage door need. Oh yeah, the quality of the product is excellent, it is unbelievable how quiet the opener is and backed by a great warranty. A true pleasure.
Dale Hochevar
A Response from: Dan

Enjoy your new garage door and opener!

Tyler Barnhart Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Lead Technician:
Review:

Very satisfied with the service and timely fashion that the technican arrived. He did great work. Thanks
Sue Carter
A Response from: Dan

I'm glad you called Precision Door for your repair needs!

Service Provided:
Garage Door Repair
Review:

Prompt service, knowledgeable staff, prices seem a bit high but overall satisfied.
David Lange
A Response from: Dan

Thank you for your business!

Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Rollers
Lead Technician:
Review:

Precision always arrives promptly and does a great job!
Chuck Maroon
A Response from: Dan

Enjoy your super-quiet belt drive garage opener!

Tyler Barnhart Service Provided:
Garage Door Opener Install
Product:
Opener
Lead Technician:
Review:

My garage door broke on a Friday evening and I contact company Saturday morning and they were out Saturday afternoon to fix the spring on my garage door The technician was very pleasant and knowledgeable and quickly replaced the springs on our garage door I would use this company and recommend it highly to anyone
Michelle Hull
A Response from: Dan

Happy we could help!

Service Provided:
Broken Garage Door Spring Repair
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