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Read what people are saying
about Precision Garage Door in:

Akron Area, OH

Precision Door Service of Akron
has received 470 reviews, averaging 4.94 Stars:
Review:

I rate your service a Five. Service was very good. I selected your service from add in phone book. I needed garage door repair. Very pleased with technician . Repair was done and I am very satisfied.
Madeline Haasz
A Response from: Dan

Glad we could replace you bottom rubber for you. We have bottom gasket/ rubber for most doors stocked on our vans!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

So far so good. They were out to do the estimate today. The service tech was very nice, friendly and professional. They promised to put a rush on our new garage doors, so hopefully we will get them installed soon!
Greg/Lynn Stricker
A Response from: Dan

We appreciate your business! We will call you to install our new garage door as soon as we receive it!

Tyler Barnhart Service Provided:
Install Garage Doors
Lead Technician:
Review:

The actual door product and installation were top-notch. My only reservation in referring your company to others is the additional work you agreed to perform, i.e., replacing the wood framing around the door opening, was sub-par at best. The measurements were incorrect, the materials sent were cheapest and not specifically what was needed, and the technicians doing the work, though good at trying to resolve the issues, were vastly unqualified for the carpentry work. Luckily, the poor materials and workmanship will be covered by metal coil wrapping by others. Overall, I can only honestly grant you 3 stars on your rating, which is not all that great, considering I paid you a premium price, over 2 other companies' bids.
Dennis Kreeger
Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Nick was great. Had it done in no time at all. Very Professional.
Dale Arehart
A Response from: Dan

Thank you for your business!

Nick Miletti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

on my old door everything was coming loose and wore out.... I checked all of the comments written about each company. Precision had the best comments. Aurelio Santucci was the technician that came. He was the sweetest guy. It felt like I was talking to one of my friends. He showed me what was needed and fixed the door in one hour.
June Mcvay
A Response from: Dan

We appreciate your business!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Your technician did a great job.....Paul Bradley. He was earlyl...called first ....and then proceeded to look over both openers. He fixed a problem with one, gave us recommendations for one opener on what needs to be done to assure continued operation (with a subsequent written estimate) and then provided us with an evaluation for both doors. The whole experience was terrific and we will certainly call Precision for future door opener issues along with eventually getting the other recommended work accomplished.
Gary Johnson
A Response from: Dan

Please call when you are ready for the work to be done. Our phones are answered 24/7!

Paul Bradley Service Provided:
Garage Door Opener Repair
Technician:
Review:

This was one of the most satisfying service calls we have ever had with any company for any reason! Aurelio, your service technician was punctual, extremely courteous, very thorough and patient with his analysis of the issue at hand and was expedient in its resolution. We could not be more satisfied..and it all happened on Father's Day Sunday! Aurelio is a fantastic young man. I don't know what you're paying him but how ever much it is, it's not enough!!
David Romsey
A Response from: Dan

I happy Aurelio could resolve your garage door issues!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

I am so happy with the job they did fixing my garage door opener. I was so worried because I was leaving on a trip the next day, and all of a sudden I had a serious problem with the opener. They came out in the morning, fixed it and was gone within 45 minutes. The technician that did the service was polite, knowledgeable and professional. I guess when you want something done right, you go to the best. I would absolutely give this company a 5 star rating.
Mary Nice
A Response from: Dan

Thank you for your kind words!

Aaron Cowgill Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Aurelio was professional and was very knowledgeable of the product and services available to complete the repair as well as the products available to upgrade and offer lifetime guarantees. He completed the spring replacement in 30-45 minutes and was on his way. Very good and exactly what is claimed on the website.
Clay Wedan
A Response from: Dan

Thank you for your business!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The tech arrived well within the service time window and was very personable. The job turned out to be a very easy fix. He lubed the opener track and made sure everything worked properly. Thank you for your excellent service.
Jack Steward
A Response from: Dan

You are welcome!

Aaron Cowgill Service Provided:
Garage Door Opener Repair
Technician:
Review:

your service man was right on time,i'm very satisfied with his workmanship.if I have any garage door problem in the future,i will call precision.thanks for your service.
Bo Stewart
A Response from: Dan

Glad we could help!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

NIck Miletti was our service technician. He was very thorough, knowledgeable, on time, and gave us excellent service. Both the service technician and customer service were professional. I would highly recommend this company. 5 Stars!
Carol F.
Nick Miletti Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

Nick was on time and got right to the job. Provided an estimate. After approving the estimate he promptly began working and completed job in one hour. The door works great. Nick was nice to work and did a great job.
Steve Paul
A Response from: Dan

Glad we could help with your broken torsion spring!

Nick Miletti Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I would highly recommend Precision Door company - the lady who made my appointment was courteous and helpful and the techician who came to do the work was also courteous and very professional. Thank you for your help!
Annette Lee
A Response from: Dan

Glad we could help in repairing your extension spring system!

Aaron Cowgill Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

From the initial service call, selecting our door in the office though the installation everyone was caring, professional, informative, and kind. The workmanship, communication and follow up was flawless. I appreciate the precision of Precision and all of the quality service provided. Thank you for an outstanding experience, I highly recommend you to anyone I speak to with a garage door need. Oh yeah, the quality of the product is excellent, it is unbelievable how quiet the opener is and backed by a great warranty. A true pleasure.
Dale Hochevar
A Response from: Dan

Enjoy your new garage door and opener!

Tyler Barnhart Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Lead Technician:
Review:

Very satisfied with the service and timely fashion that the technican arrived. He did great work. Thanks
Sue Carter
A Response from: Dan

I'm glad you called Precision Door for your repair needs!

Service Provided:
Garage Door Repair
Review:

Prompt service, knowledgeable staff, prices seem a bit high but overall satisfied.
David Lange
A Response from: Dan

Thank you for your business!

Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Rollers
Lead Technician:
Review:

Precision always arrives promptly and does a great job!
Chuck Maroon
A Response from: Dan

Enjoy your super-quiet belt drive garage opener!

Tyler Barnhart Service Provided:
Garage Door Opener Install
Product:
Opener
Lead Technician:
Review:

My garage door broke on a Friday evening and I contact company Saturday morning and they were out Saturday afternoon to fix the spring on my garage door The technician was very pleasant and knowledgeable and quickly replaced the springs on our garage door I would use this company and recommend it highly to anyone
Michelle Hull
A Response from: Dan

Happy we could help!

Service Provided:
Broken Garage Door Spring Repair
Review:

My problem is my garage door keep opening with out me opening it. I have reset remote setting my self with no improvement. Your Tech Carter Diane arrived on time. He reviewed the problem and said that I had tried the fix that he would have tried. He said the only recourse I had was to replace the opener. He suggested that I try resetting the system multiple times before I considered replacement. Carter was very curious and helpful and did not charge me for the service call.
John Feola
A Response from: Dan

I'm sorry you are having issues with your opener. The quote for the new opener we gave you is good for 90 days....

Service Provided:
Garage Door Opener Repair
Review:

Prompt, courteous, efficient and quality service is what every seeks from their service providers. Paul hit the mark in every area! I would not hestate to use or recmoment to friends Precision Door.
Tom Vorell
A Response from: Dan

Thank you for your business!

Paul Bradley Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Dan was very helpful and knowledgeable. One of the tension wires had snapped, he proceeded to help me get my cars out of the garage and cut the other wire so the door could be safely closed until we got it fixed. Thanks again Dan!
Kit Mason
A Response from: Dan

Let us know when you are ready to replace or repair your door! We run service calls 7 days a week....

Paul Bradley Service Provided:
Garage Door Repair
Technician:
Review:

Prompt service, knowledgeable and friendly technician, and they even helped to determine a flaw that would result in future issues so we could resolve it the same day. Would definitely recommend.
Brittany Rizzo
A Response from: Dan

We do a 25 point safety inspection on the doors we service and repair. I'm glad Nick was able to identify the problem with your cables and replace them along with your torsion springs!

Nick Miletti Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

From the time I called the company until my door was repaired was only a couple of hours! Outstanding! Tyler was friendly and knowledgeable. The door was improved in a very short time!
Trudy Jones
A Response from: Dan

Thank you for your business!

Tyler Barnhart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

I would highly recommend Precision Door Service. The technician, Tyler was prompt, informative and efficient. His work was professional and our garage door works better now than when it was new.
Donald Bell
A Response from: Dan

Glad we could fix your Wayne Dalton Torqmaster door for you!

Tyler Barnhart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

I have had precision for years I always get excellent service. Thank Everyone their for this.
Kathleen Boyer
A Response from: Dan

Enjoy your new super-quiet belt drive opener!

Nick Miletti Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Fast response and friendly. Finished the job quickly and efficiently. Highly recommend them!
Linda Campbell
A Response from: Dan

Thank you for your business!

Aaron Cowgill Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Our technician, Tyler, was very knowledgeable and extremely helpful with our garage door repair. He informed me about a number of potential issues and fixed everything right the first time. He was on time and couldn't have been nicer!
James M
A Response from: Dan

Glad we could help you with your remotes issues!

Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Lead Technician:
Review:

Fantastic service as usual. The service and quality equipment is why we buy from precision door.
John Andrew
A Response from: Dan

Thank you for your business. And yes, we use some of the best parts in the industry. And some of our replacement parts are made to our specifications, specifically for Precision Garage Door locations!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Aaron was on time and professional. He lubricated door joists and even gave me coupon offer. Would use your company again!
Roseann Harper
A Response from: Dan

Glad we could do preventative maintenance of your garage door and opener. We recommend preventative maintenance and a safety check AT LEAST once a year....

Aaron Cowgill Service Provided:
Garage Door Repair
Technician:
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