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Read what people are saying
about Precision Garage Door in:

Kent Area, OH

Precision Door Service of Akron
has received 153 reviews, averaging 4.96 Stars:
Review:

Courteous and really helped me out on a quick sensor issue! Thank you!!
Shawn Lightner
Nick Miletti Service Provided:
Garage Door Repair
Technician:
Review:

From the initial phone call to the finished job, I am completely satisfied... Paul, the ' technician who rebuilt our door mechanicals, was very personable and answered all my questions in a considerate and friendly manner. Overall, a job well done and especially since it was handled on a Saturday and not put off until the next week day. we would recommend your company to anyone needing this service. Jack Mulhollen, Silver Lake
Jack Mulhollen
A Response from: Dan

Thank you for the great review! And yes- we are available on Saturdays and Sundays....

Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We just moved to the community and discovered the garage door transmitters and key pad were not in sync and inoperable. In addition the hyperlink in the car could not be synced with doors. I looked on line for a garage door service company and took a chance to call Precision Door Service. Two hours later a technician arrived and recoded all openers, keypad and auto opener. The technician explained every step of his work and reviewed the transmitters with my wife and me. He was an absolute friendly professional. Precision Door is the only company I will work with given this initial experience. I give them the highest rating possible.
Fred Walton
A Response from: Dan

We appreciate your kind words!

Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

Were easy to get a fast service call. Gave me an estimate with no pressure. Will use them in the future.
Carole Brown
A Response from: Dan

Please let us know when you are ready to get your garage door opener repaired!

Tyler Barnhart Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

I was very pleased with Precision Door from start to finish Jim was the salesman I initially purchased the door from, he did an excellent job answering all my questions including the extras involved because I wanted custom paint. Tim Dunne was the technician that came out to install the door and once again he was very personable as well as knowledgeable. He had the door installed in just over two hours, I made sure to explain what was necessary for proper maintenance. He had a great work ethic.
Nancy Pringle
A Response from: Dan

Thank you for your new door purchase! And also the kind words....

Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Not only were we impressed and pleased with the service, we could not get over how fast we got an appointment. Excellent
Robert Hixenbaugh
A Response from: Dan

We carry openers and rails for 8 foot high doors in our service vehicles. Enjoy your new super quiet opener!

Tyler Barnhart Service Provided:
Garage Door Opener Install
Lead Technician:
Review:

Great service techs, job done quickly and efficiently; no more squeaking, outdated clicker. Love it
Betty Carlisle
A Response from: Dan

Enjoy your new super- quiet belt drive opener!

Tyler Barnhart Service Provided:
Garage Door Opener Install
Lead Technician:
Review:

I was amazed that I was able to get an appointment the same day I called. They were even ahead of schedule, called before they came just like they promised and took the time to explain everything to me.
Marilyn Ashe
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

My only issue is that when I called for the garage door service I really thought I was told on the phone that if I agreed to have the repair the service fee would be deducted from the cost of the total repair. I know that has been the case for other repairs I've had done in the past. However, I could have misheard. Anyway, Tyler and his partner were able to respond almost immediately and they were great. Forgive me for not remembering his partners name but Tyler did all the talking. He explained what was wrong with my garage door and gave me the repair options. They completed the repair quickly and I believe the door is operating better than ever. Overall it was a very good experience. I didn't have any other estimates so I'm not sure how their prices compare but they were professional and I'll consider them for future work.
Chris Seiler
Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

I have used Precison at my home, in the past. When a cable broke, I immediately called Precision, and was able to schedule an appointment for the next day, around my work schedule. Tyler came out to my late dad's condo, to repair the broken cable. Tyler was prompt, professional, knowledgeable, and very kind. He accessed the door, explained the repair, told how long the repair should take, and qouted the charges. Tyler performed the repair in a neat, and timely manner. I recommend Precision Door Service of Akron! I also am glad Tyler was my technician, as it is nice to do business with polite individuals!
Julia P.
A Response from: Dan

Thank you for your business!

Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Cables
Lead Technician:
Review:

I was happy with the quick service and the way the technician was able to come up with an ideal solution to solving the problem without the necessity of buying a new garage door.
Donna Nelson
A Response from: Dan

Glad we could help with your garage door repair!

Aaron Cowgill Service Provided:
Garage Door Repair
Technician:
Review:

I had a broken drive and cables on my garage door. Service was very prompt and professional. The technician was most pleasant and started work promptly upon arrival. Within an hour, the garage door was operating just like it was new. I hope I don't need to, but if I need the garage door serviced in the future, I'll certainly call Precision.
William Scheub
A Response from: Dan

Glad we could help! You have a Lifetime Warranty on the parts that we replaced....

Aaron Cowgill Service Provided:
Garage Door Repair
Technician:
Review:

Fast, friendly, and professional.
Randall Mccoy
A Response from: Dan

Glad we could repair your torsion springs and cables for you!

Paul Bradley Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Paul was great, explained everything thoroughly and clearly, told me the options to correct the problems and did the work in the time he said it would take (one hour). Having our door properly repaired and serviced provides peace of mind for one of the primary modes of entry for our house. Thank you!
Charles Richie
A Response from: Dan

Glad we could help with your broken spring!

Paul Bradley Service Provided:
Garage Door Repair
Technician:
Review:

Precision has always served us well when we have called for service. We highly recommend them.
Jerry Hammar
A Response from: Dan

I'm glad that you called to have preventative maintenance done on your garage door....

Service Provided:
Garage Door Repair
Review:

Aaron always takes care of me and he will only fix what needs done and I know it will be done correctly. any future needs or repairs to my garage door I will only consider Precision Door. Bruce
Bruce Boveington
A Response from: Dan

Thank you for your business!

Aaron Cowgill Service Provided:
Garage Door Opener Repair
Technician:
Review:

Nick showed up exactly on time, was very polite and knowledgeable, performed all the work and showed me how to operate everything.
Nicholas Seagle
A Response from: Dan

Enjoy your new belt drive opener!

Nick Miletti Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The cable broke on the right side of our garage door disabling it. It wouldn't open and both our cars were inside. I looked in the phone book and noticed that Precision was available 24/7. Since we had no access to our cars, we were kind of stuck. We called Precision, they set an appointment (4-hour window) and we were notified by email when the technician would be there. He also called us about 15 minutes before he arrived. Technician, Nick Militti, assessed the problem, informed us what needed to be done, and got the door working again in a short amount of time. He was very knowledgeable, courteous, and friendly. I would recommend Precision to anyone who, like us, needs help with garage door repairs. We give him 5 stars.
Marvin and linda Litz
A Response from: Dan

We appreciate your business! Glad we could help with that broken cable on your garage door.

Nick Miletti Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Very professional and prompt service, Nick called ahead about 15 minutes prior to arrival within the 2 hour window quoted by Precision. He fixed the problem in less than a half hour and didn't charge me since it only involved straightening out the style and putting a crossbar bracket across the width of the door. I was very appreciative of that and his assessment of my door which is a very low end model. I have since received an estimate and when the time is right Precision Door will be getting my business for the new one.
Mike Prosser 5 Star rating.
A Response from: Dan

Please let us know when you are ready to purchase your new garage door. We give free garage door estimates!

Nick Miletti Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Could not be happier with Precision Door !!! World class, and very fast service !!! Very polite and excellent service from Aaron !! THANKS !!!
Tim Coffey
A Response from: Dan

My apologies! As you know, your broken torsion spring that was installed in 2009 was covered under lifetime warranty and replaced at no cost. Do not hesitate to call if you have any more issues with your garage door.

Aaron Cowgill Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was very pleased with the technician & his service.
Margret
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Tyler explained everything very clearly. He fixed our door! He was early for our appt.,VERY PLEASED! Thank You!
Phyllis
Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Garage Doors
Lead Technician:
Review:

I was extremely pleased with the service and results. I was really in a bind since my Jeep was trapped inside the garage and I needed to get back to work. I did a quick Google search and picked Precision with very little time to research the company. So glad I did. Tara told me to expect a tech between 1PM-3PM but within just a few minutes Paul Bradley called me and said he was on the way. He was such a nice guy - so friendly and knowledgeable - and he went above and beyond to make sure I understood what was wrong and what needed to be replaced. He freed my Jeep which allowed me to get back to work while he replaced the old opener with an amazing new belt drive opener (among other items). He called to let me know when he was finished and explained what he did in detail. When I got home this evening I was greeted to a smoothly operating, almost silent, garage door. Worth every penny! Thanks Paul! Great job!
Laura
Paul Bradley Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I will call them again. It was a job well done. Easy to work with and honest. Thank you.
Barbara
Tim Bernhardt Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

I thought the technician was very professional and personable. He arrived in a timely manner and did his best to identify the problem. He offered excellent solutions and fixed the issue in a timely and thorough manner.
Aimee
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Great Service and Professional Employ.
Dave
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The gentleman that came here to service my garage door was so nice and knowledgeable. A great representative of your company. However all the service reps who have been here over the years have been very good.
Carol
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Thanks Paul! You did an excellent & professional job.
Raeleen
Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

EXCELLENT!!!
Elieen
Tyler Barnhart Service Provided:
Garage Door Opener Install
Product:
Opener
Lead Technician:
Review:

Nick did an excellent job. He was very through!
Tim
Nick Miletti Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
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