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Read what people are saying
about Precision Garage Door in:

Medina, OH

Precision Door Service of Akron
has received 108 reviews, averaging 4.96 Stars:
Review:

Justin was courteous and explained things thoroughly.
Jay Rainaldi
Service Provided:
Garage Door Repair
Review:

Highly personal, highly professional, and effectively communicable. Explained thoroughly what happened and what his plan is and then reviewed what he did. Aurelio is an absolute asset to this company. Thank you.
Scott Moorman
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Did a great job, only comment is prices seem a little high
Debbie Peroni
Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Cables
Lead Technician:
Review:

This was the third year we have used Precision for service/repair to our garage door, and are pleased, and totally satisfied with their service, including their employees. This time it was for a spring checkup.
Ron Potter
Tyler Barnhart Service Provided:
Garage Door Repair
Lead Technician:
Review:

Justin was awesome! He told us exactly what we needed to repair our garage doors. He was polite and on time. I would definitely recommend Precision Door.
Diane Adams
Service Provided:
Garage Door Opener Repair
Review:

This is our second experience with Precision Door Service. Both times the technician was prompt, courteous and did a great job for us. This last time we had a broken door spring. Nick was our technician for the spring repair. He did a really good job for us. We had him replace both springs at the same time. We felt the cost of the repair was reasonable and fair. We would definitely call Precision in the future and would recommend them to family and friends.
Douglas Culp
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Came out the same day and got my garage door up and running in about an hour. Very polite and knowledgeable tech! I purchased a complete overhaul which comes with a lifetime warranty. I would definitely recommend them!
Joseph Parker
Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I am very satisfied with the service I get from Precision. It is easy to make an appointment and service men come when they say. Today, Paul came and re-programed my outside garage door pads. They were not opening my garage doors. In the process of looking over the over my doors that are almost 50 years old, I asked him what he would recommend. I ended up buying 3 new doors and additional opener.
Judy Krisch
A Response from: Dan

We value for business, Ms Krisch! Enjoy your new garage doors!

Paul Bradley Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Thank you so much for your quick response to my request. Justin was very professional, friendly, diagnosed my problem quickly & repaired my garage door efficiently. Once again Thank You
Pat Hendershot
A Response from: Dan

Glad we could help! We offer service 7 days a week....

Service Provided:
Garage Door Repair
Review:

Aaron was very fair and honest with his assessment of the repair and we will certainly be using your service in the future.
Aaron Troschinetz
A Response from: Dan

Please call when you are ready for a new garage door opener!

Service Provided:
Garage Door Opener Repair
Review:

Nick was prompt, efficient and very professional. I would highly recommend Precision Door (and Nick) to anyone needing service on their garage doors.
Jeff Straka
A Response from: Dan

Thank you for your kind words about our Certified Technician - Nick!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Was there right on appointment time-no waiting. Very professional and friendly. It was a warranty job but was handled with no hassles. Have already recommended before to neighbors and one has already used them.
Shirley Towne
A Response from: Dan

Thank you for referring us to you neighbors!

Service Provided:
Garage Door Repair
Review:

No service was performed but my garage door was inspected from a previous service call in July. I was satisfied with the inspection that something with electric eye which could have been blocked causing the garage door not to properly open and close. There was no charge for the call which I appreciated. Thank You
Paul Firetto
A Response from: Dan

I am glad we could be of help!

Service Provided:
Garage Door Opener Repair
Review:

An incredible (and refreshing) Customer Service experience. Wish all service companies followed Precision Door's example. Very responsive to my initial call. Confirmed a appointment right away around my schedule (not theirs). Arrived at the time they said they would be there. Fixed my issue to complete satisfaction promptly and did not "oversell" in any way. Will definitely use Precision again and will not waste any time calling another garage door company.
Dan Martello
A Response from: Dan

Thank you for the review! The rollers we put on your garage door are nylon/ neoprene- tired, with 13 sealed bearings, allowing your door to operate much more smoothly and more quietly than the worn metal rollers you previously had. They come with a Lifetime Warranty as well!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Both Jim and Aaron were very professional and knowledgeable. Aaron was very helpful and explained how to use the new door opener. It was a good experience. Will use again.
Barbara W
A Response from: Dan

Thank you for your garage door and opener purchase. Enjoy!

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Could not believe how quickly Tim removed and installed the new doors. Very professional work, very neat and cleaned up nicely. Would definitely recommend this company and the employees I had contact with. I am very fussy and have been completely satisfied.
Curtis Newlands
A Response from: Dan

We appreciate your business, Curtis! Enjoy your new door!

Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Our technician quickly diagnosed the issue (the issue developed over the last 13 years, from a poor installation). 1 hour later and we were back in business. Company is very very professional and I would highly recommend them.
Dan Fousek
A Response from: Dan

Sorry for the trouble, but I'm glad we could address your garage door issue! Do not hesitate to call if you have any more issues!

Service Provided:
Garage Door Repair
Review:

Prompt, polite, informative, marked cars, pictures on web site, Good work when they come to your home, I have used them a number of times and have always been pleased. We have had a new door plus repairs.
Lloyd & betty Sharratt
A Response from: Dan

We appreciate your business!

Jim Todd Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Garage Door Design Consultant:
Review:

We are very pleased with precision door. They are very professional, on time and very pleased with the service.
Warren Yablon
A Response from: Dan

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

Luca, the technician, was very friendly, honest, and helpful. Made replacing springs a pleasant experience --- thank you!
Jaclyn Raub
A Response from: Dan

Glad we could help with your garage door repair!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Luca was very professional and courteous he wouldn't quit until he got to the bottom of the problem by the time he left we were very very satisfied
Charlie Richards
A Response from: Dan

Enjoy your new belt drive opener!

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Tech was very polite, and genuinely seemed happy to be at my house to help me. It was a simple fix, but performed the job admirably, fully explaining what caused the issue. Another great experience with Precision door..Highly recommend this friendly company. They seem to want to do whatever it takes to make their customers happy...5 stars from me
Chris Platt
A Response from: Dan

Sorry that you had trouble with your wireless keypad.

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Called and was able to get a same day appointment. Nick was on time and very professional. He evaluated and explained the problem with our garage door opener. He recommended a couple of solutions and we decided to purchase a new opener immediately. Nick told us installation would take an hour and 15 minutes. He built an accurate expectation. He programmed the car door openers for us and thoroughly explained the features and the operation of the opener. We are extremely happy with the new opener and with the service provided by Nick. We would definitely recommend your company to others.
Jack Heimovics
A Response from: Dan

Enjoy your new belt drive opener. And yes, our garage door openers do work with "Homelink" in most vehicles.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

On time, professional, and honest. I will continue to use your company for all of my garage needs. Thank you so much!
Jeff Campbell
A Response from: Dan

Thank you for your business!

Service Provided:
Garage Door Repair
Review:

Requested appt. late last night via website. Had a call someone here by noon next day! Awesome service...will use again
Melissa Farmer
A Response from: Dan

Glad we could help with your opener!

Service Provided:
Garage Door Opener Install
Review:

Paul deserves a 5 star. Very professional. Explained everything and was quick in getting the work completed. Cleaned up and left the job site in great shape.
Phil Gary
A Response from: Dan

Thank you! Glad we could repair your door for you, even on a Friday evening!

Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I appreciate the same day service since my pole barn garage has no man door and I was afraid I would get locked out of my garage. Will be calling back to have the springs replaced in the very near future.
Dolores Jablonski
A Response from: Dan

Let us know when you want your repair done. We run service 7 days a week!

Service Provided:
Broken Garage Door Spring Repair
Review:

After reading the reviews online I decided to go with Precision for my broken garage door spring. I couldn't be happier with my decision! Fast,courteous and professional. Oh and did I mention it was done on a Saturday! Why would anyone go anywhere else? Thank you Precision
Teresa Kralovic
A Response from: Dan

Glad to help! We run service 7 days a week!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

After spending a day trying to find parts to fix my broken door spring myself, I gave up and called Precision on a friday afternoon. Thinking it was going to be a long weekend without use of my garage, I was quite pleasantly surprised to hear that I could schedule for first thing Saturday morning. I scheduled for between 8-10 and was again sure I'd get up at 745 am and wait til 10 for a technician. I got a confirmation email that informed me that Paul Bradley would be my tech. I read his bio and was very impressed that not only was he a veteran but a highly educated one no less! Paul called at 750 and said he would be at my home by 8. He was prompt, polite and very informative. He explained that I had a "Wayne Dalton" garage door and that the parts are proprietary and that they were expensive. He told me he could fix my door for a better price with a lifetime warranty through your company. I was completely impressed with your company, your pledge to hire vets and the quality of the work that Paul completed at my home. Paul installed a conventional door spring system, replaced all of the rollers on my door, lubricated all the pinch points and I was also impressed that Paul took the time to adjust the door to be easier for my wife to manually lift the garage door, should the spring break and she is home alone. The level of service I received was far above my expectations and I will recommend Precision and specifically Paul Bradley to all my friends and family.
Jeff Kinney
A Response from: Dan

I am sorry that your Wayne Dalton Torquemaster spring broke. Just a reminder- you have a Lifetime Warranty on all of the parts we installed! Give us a call if you have any future issues with your Wayne Dalton garage door - we run service 7 days a week!

Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision Door even came before the promised arrival time and the repairman fixed the issue where the chain had become to slack and jumped off the gear. Plus he fixed the socket where one of the garage door light would keep coming loose and i would have to tighten it up almost weekly. He explained why that happens too. The repairman lubricated both garage doors and only charged for a service call. I will definitely call them back for service when needed.Five star all the way!
Dan
A Response from: Dan

Thank you for calling Precision Garage Door Service for your garage door and opener maintenance needs. Please call us if you have any other issues. Our phones are answered by company employees 24/7!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
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