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Luca Marcelli
Tech ID#: 23
Reviews: 10
Average: 5.00 stars
Background: 6/21/2017
Drug Test: 6/27/2017

Luca Marcelli

Technician
Luca Marcelli has received 10 reviews, averaging:

Luca Marcelli's Bio:

Hi, My name is Luca. I have lived in Ohio my whole life. I enjoy haunting & fishing. I married my high school sweetheart in 2017. I look forward to meeting you & helping solve your garage door issue.
Review:

Luca was very knowledgeable and gave a first-class service. We would definitely ask for Luca again.
Randy Solsman
Luca Marcelli Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great service!! They were at are house within two hours. Our service guy was great!! Job well done!!!
William Mossor
A Response from: Dan

Remember, you now have a Lifetime Warranty on the parts that we replaced....

Luca Marcelli Service Provided:
Garage Door Repair
Technician:
Review:

The Technician was courteous and explained the repair requirements. He also checked the garage door performance overall and made sure it was running smoothly!
Heike Hermanns
A Response from: Dan

Glad we could help with your garage door repair!

Luca Marcelli Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The service was great! The tech knew exactly what was wrong and worked quickly.
Matt Yezbak
Luca Marcelli Service Provided:
Garage Door Opener Repair
Technician:
Review:

We had an amazing experience using Precision. We had an emergency and they were at our home in a few hours. Our garage was working again better than before.
Shaleena Hale
A Response from: Dan

Glad we could help with your broken garage door!

Luca Marcelli Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I was very happy with the service that I received today. Your technician (Luca) answered all my questions, was very thorough and professsional, and handled the repair as if it was to his own home. This is not the first time that I have called "Precision". I feel that your product is superior to the others that are available to the consumer, and the Warranties on your products are second to none. A few months ago I had an issue with a spring that busted, and the service was timely, was done quickly, and was covered by the Warranty. Based on all my experiences, I will continue to tell those that I know about the great products and service that I have received from your company.
Gerard Alfano
A Response from: Dan

Thank you for the kind words! You now have a Lifetime Warranty on the door parts we replaced, AND on your new garage door opener!

Luca Marcelli Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Five stars. If I could I would rate even higher. Very not feeling, efficient techs. Quality products.
Judy Brenner
A Response from: Dan

Enjoy your new super-quiet belt drive opener!!!!

Luca Marcelli Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Arrived very quickly and did an excellent job. Fast & efficient. I'd recommend to anyone.
John Mountford ii
A Response from: Dan

Glad we could repair your garage door opener for you!

Luca Marcelli Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Yesterday, the power went out so i pulled the disconnect cord, and the door stayed 1/2 open, so i couldn't drive in or out, so i called PRECISION to have it looked at. They got me scheduled for the very next day. The guys came and knew they just needed to tighten the tension on the springs. During their inspection they noticed the outer bearing was bad, so they replaced both bearings, made all adjustments needed, greased all moving parts, and it didn't cost me anything. Both guys were polite, and worked well together and very professional. One of my best decisions was to hire PRECISION GARAGE DOOR Co.
Earl
A Response from: Dan

Sorry for the trouble! We adjusted your springs and replace the defective part.... covered under your Lifetime Warranty....

Luca Marcelli Service Provided:
Garage Door Repair
Technician:
Review:

Luca was great! Prompt, kind and caring. My garage door wasn't closing all the way, until he got here and wiped off some cobwebs from the bottom of the door. Then it worked every time. So he lubed it up and showed me how to change my keypad code. He seemed very conscientious. I think you have a great employee in him!
Cindi Martin
A Response from: Dan

Thank you for your business!

Luca Marcelli Service Provided:
Garage Door Opener Repair
Technician: