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Read what people are saying
about Precision Door Service

Precision Door Service of Akron
has received 1141 reviews, averaging 5.00 Stars:
Review:

Service was excellent, the service man was very polite and thorough. I would highly recommend your company.
Thomas Gostlin
A Response from: Dan

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 03/30/2017
Garage Door Repair
,
Review:

Prompt, pleasant, thorough
Alex Conway
A Response from: Dan

Happy we could help in getting your Genie Screw Drive garage door opener working properly!

Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Lead Technician:
Review:

I really liked the fact that they actually answered the phone. They showed up on time, was knowledgeable on what needed done, very efficient & cleaned up when finished. I liked having the name of the technician before they came out. I definitely would hire them again & would highly recommend!
Maryann
A Response from: Dan

We send an appointment confirmation email with a picture of the Technician on every scheduled appointment that we can, for our Customer's peace of mind and safety.

Aaron Cowgill Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

We were very pleased with the work we had done today. Gret service!!!
Brad Britt
A Response from: Dan

Please do not hesitate to call if you need additional remotes or a keypad.

Aaron Cowgill Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

I saw an advertisement on television. Called the number and was greeted by a very professional call taker who scheduled service for the next day. Tyler arrived on time, was professional, provided options, and promptly completed the job. The cost was reasonable given the quality and warranty. Highly recommend.
Edward Eckart
A Response from: Dan

We hope that you enjoy your new belt drive, super-quiet opener!

Tyler Barnhart Service Provided:
Garage Door Opener Repair
Product:
Opener
Lead Technician:
Review:

My daughter backed out of the garage this morning and I heard a herendus noise; it sounded like she backed through the door. I looked and the garage was empty and I didn't see anything wrong. I hit the opener button and the door moved, but wouldn't open. I pulled the release cord and tried to open the door by hand and it was heavy. I knew the spring was broken. So I called Precision around 9 am, and was told to expect Arron between 12pm and 2pm. Arron called and told me he was running ahead of schedule and asked if he could come earlier. Arron got here and went straight to work converting the old spring mechanism to the new springs that Precision uses, plus new rollers, and lubrication. Arron was finished before 12pm, and my door operates like new now, and it's even quieter. I STRONGLY recommend Precision Garage Doors. They are Good, Professional, Fast, use Quality Parts and Know what they are doing.
Earl
A Response from: Dan

Just remember- you have a lifetime warranty on ALL the parts we replaced on BOTH of your doors now!

Aaron Cowgill Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Couldn't be more please with a company and it's people. It is ALWAYS impressive when a company backs up it's service and product!
Ann Carpenter
A Response from: Dan

Sorry that we had to replace your remote control under warranty. The new remote should work just fine for you!

Aaron Cowgill Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

The cable broke on the right side of our garage door disabling it. It wouldn't open and both our cars were inside. I looked in the phone book and noticed that Precision was available 24/7. Since we had no access to our cars, we were kind of stuck. We called Precision, they set an appointment (4-hour window) and we were notified by email when the technician would be there. He also called us about 15 minutes before he arrived. Technician, Nick Militti, assessed the problem, informed us what needed to be done, and got the door working again in a short amount of time. He was very knowledgeable, courteous, and friendly. I would recommend Precision to anyone who, like us, needs help with garage door repairs. We give him 5 stars.
Marvin and linda Litz
A Response from: Dan

We appreciate your business! Glad we could help with that broken cable on your garage door.

Nick Miletti Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Aurelio has to be one of your best PR people. He was fast, competent, engaging and honest in his assessment of our needs.
Caesar Carrino
A Response from: Dan

Glad we could help with your torsion spring issue!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

repairman did a great job happy with the service
Robert Lang
A Response from: Dan

Glad we could help with your torsion spring repair!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I requested Aurelio, because I had him out to repair my opener a few years ago and I was impressed with his knowledge and skill. He repaired the opener and advised me that a bracket was mis-installed. He made the correction and the opener is so quiet you can hardly hear it's operation, from inside the house! I would rate him and company as a 5! Aurelio
Thomas Connors
A Response from: Dan

Thank you for choosing Precision Door Service!

Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

We really appreciate the timely manner and professionalism provided by Precision. Within 24 hours of calling our door opener was repaired/replaced - thanks PRECISION!
Linda Berkebile
A Response from: Dan

We appreciate your business! Enjoy your new super- quiet belt drive opener!

Tyler Barnhart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician:
Review:

Extremely pleased with the service I received from Aurelio, the repairman from Precision. He was prompt, courteous, and knowledgeable about my repair. Even came back to finish the job the same day after attaining the needed parts. Aurelio gave me excellent tips to keep our garage door in good shape. I highly recommend this company to anyone needing garage door service. I give them 5 stars!
Vickie Beltzer
A Response from: Dan

I apologize that we had to come back to finish the repair. Our vans are fully stocked and we can usually fix 7 out of 8 customer issues on the 1st visit....

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

LOVE Tyler! Professional work And Timely service calls.
Pam Milani
A Response from: Dan

Glad we could help you with your garage door repair.

Tyler Barnhart Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

After spending a day trying to find parts to fix my broken door spring myself, I gave up and called Precision on a friday afternoon. Thinking it was going to be a long weekend without use of my garage, I was quite pleasantly surprised to hear that I could schedule for first thing Saturday morning. I scheduled for between 8-10 and was again sure I'd get up at 745 am and wait til 10 for a technician. I got a confirmation email that informed me that Paul Bradley would be my tech. I read his bio and was very impressed that not only was he a veteran but a highly educated one no less! Paul called at 750 and said he would be at my home by 8. He was prompt, polite and very informative. He explained that I had a "Wayne Dalton" garage door and that the parts are proprietary and that they were expensive. He told me he could fix my door for a better price with a lifetime warranty through your company. I was completely impressed with your company, your pledge to hire vets and the quality of the work that Paul completed at my home. Paul installed a conventional door spring system, replaced all of the rollers on my door, lubricated all the pinch points and I was also impressed that Paul took the time to adjust the door to be easier for my wife to manually lift the garage door, should the spring break and she is home alone. The level of service I received was far above my expectations and I will recommend Precision and specifically Paul Bradley to all my friends and family.
Jeff Kinney
A Response from: Dan

I am sorry that your Wayne Dalton Torquemaster spring broke. Just a reminder- you have a Lifetime Warranty on all of the parts we installed! Give us a call if you have any future issues with your Wayne Dalton garage door - we run service 7 days a week!

Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent service
Pat Quotson
A Response from: Dan

Glad we could help with your broken garage door torsion springs.

Tyler Barnhart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

Found an ad in "Market magazine" for $100.00 off lifetime warranty garage door opener. Called and within 3 hours Aurelio Santucci was at my door quickly installing the quietest opener I've ever heard. Aurelio was polite, knowledgeable and very courteous making sure we understood all the aspects of the opener, controls, instructions and warranty. I was satisfied with the price, and wish all jobs went this smooth. Thanks guys!
L.B. Canton, Ohio
A Response from: Dan

Thank you for calling Precision Door when your Genie opener stopped working. You are right- our PDS 370 opener is one of the quietest garage door openers that you can buy!

Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Precision Door even came before the promised arrival time and the repairman fixed the issue where the chain had become to slack and jumped off the gear. Plus he fixed the socket where one of the garage door light would keep coming loose and i would have to tighten it up almost weekly. He explained why that happens too. The repairman lubricated both garage doors and only charged for a service call. I will definitely call them back for service when needed.Five star all the way!
Dan
A Response from: Dan

Thank you for calling Precision Garage Door Service for your garage door and opener maintenance needs. Please call us if you have any other issues. Our phones are answered by company employees 24/7!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

5 STAR ALL THE WAY
Steve Schonfeld
A Response from: Dan

Sorry that you had trouble with your opener safety eyes. Glad we could help!

Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Could not be happier with Precision Door !!! World class, and very fast service !!! Very polite and excellent service from Aaron !! THANKS !!!
Tim Coffey
A Response from: Dan

My apologies! As you know, your broken torsion spring that was installed in 2009 was covered under lifetime warranty and replaced at no cost. Do not hesitate to call if you have any more issues with your garage door.

Aaron Cowgill Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

job was well done, they did it sooner than I thought they would in an out in a hour
David Leman
A Response from: Dan

We appreciate your business and kind words!

Nick Miletti Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The technician was very polite & knowledgeable. He explained everything thoroughly!
Robin
Tyler Barnhart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

I'm glad we chose Precision. This was a pleasant (start to finish) experience. Quality product, excellent workmanship, & timely service. I'll recommend!
Dan
A Response from: Dan

Thank you for choosing Precision Door Service. Enjoy your new belt drive opener!

Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Thank you for the fast service call when the garage opener broke and for replacing it quickly. I am very happy with the new opener and garage door. I feel much safer with the new door that IF something would happen, I could easily get out. Your staff is very professional and friendly. Great job!
Maxine
Paul Bradley Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I needed my garage fixed from an accident, and Aaron was here within the first hour! He was honest about the damage, and whether or not it could be fixed without replacing the whole track. He did an amazing job fixing it, and even sprayed it with silicon and left an extra can. He would have nailed the stripping back in, but it was too cold to do so without damaging the vinyl. I'll never go to another company! Made a stressful morning much better!
Fred & Jessica
Aaron Cowgill Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Nick was wonderful & helpful. Concerned product maybe faulty.
Megan
A Response from: Dan

Please let us know if you have any more trouble with your opener remotes or the circuit board.

Nick Miletti Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I was very pleased with the technician & his service.
Margret
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

This guy (Paul) was very professional!!
Rick
Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We were very pleased with the repairs he did on our garage door. He was very pleasant & knowledgeable!
Bob
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Aurelio arrived on time, was fast and efficient. He was friendly and represented his company very well. If in the future I need service I will call Precision again.
Jerry
Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
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