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Read what people are saying
about Precision Door Service

Precision Door Service of Akron
has received 1246 reviews, averaging 5.00 Stars:
Review:

on my old door everything was coming loose and wore out.... I checked all of the comments written about each company. Precision had the best comments. Aurelio Santucci was the technician that came. He was the sweetest guy. It felt like I was talking to one of my friends. He showed me what was needed and fixed the door in one hour.
June Mcvay
A Response from: Dan

We appreciate your business!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

prompt service and installation, installed exactly what we requested, no hard sell to upgrade.
George Smith
A Response from: Dan

Enjoy your new super- quiet belt drive openers!

Tyler Barnhart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician:
Review:

Your technician did a great job.....Paul Bradley. He was earlyl...called first ....and then proceeded to look over both openers. He fixed a problem with one, gave us recommendations for one opener on what needs to be done to assure continued operation (with a subsequent written estimate) and then provided us with an evaluation for both doors. The whole experience was terrific and we will certainly call Precision for future door opener issues along with eventually getting the other recommended work accomplished.
Gary Johnson
A Response from: Dan

Please call when you are ready for the work to be done. Our phones are answered 24/7!

Paul Bradley Service Provided:
Garage Door Opener Repair
Technician:
Review:

Very professional. The service person was very polite. He repair the belt opener and made sure it work properly. Then he went over everything with me and made sure I knew how to operate the opener properly. I recommend Precision to anyone that needs a new garage door and or opener. Thank you
Ken Fisco
A Response from: Dan

Sorry for the trouble with the belt on your opener. We replaced to whole rail assembly under warranty....

Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

Tim he was prompt, neat and knowledgeable.
Carol Burncheck
A Response from: Dan

Enjoy your new garage door!

Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

I have used Precison at my home, in the past. When a cable broke, I immediately called Precision, and was able to schedule an appointment for the next day, around my work schedule. Tyler came out to my late dad's condo, to repair the broken cable. Tyler was prompt, professional, knowledgeable, and very kind. He accessed the door, explained the repair, told how long the repair should take, and qouted the charges. Tyler performed the repair in a neat, and timely manner. I recommend Precision Door Service of Akron! I also am glad Tyler was my technician, as it is nice to do business with polite individuals!
Julia P.
A Response from: Dan

Thank you for your business!

Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Cables
Lead Technician:
Review:

Excellent work!
Brandon Mcdermitt
A Response from: Dan

Thank you for the review!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

Precision came within 24 hours of scheduling the appointment. Aaron was the tech that came out. Very professional and was able to quickly assess the repair needed while providing a quoted price before starting. Took him only about 30 minutes to do the repair the garage and now it works great!
Robert Kumengi
A Response from: Dan

Glad Aaron could repair your door for you!

Service Provided:
Garage Door Repair
Review:

Your guys are the best: very thorough, very professional, very informative. Thank you!
Andre Fabien
A Response from: Dan

Thank you for your kind words! Just a reminder - You have a Lifetime Warranty on all the parts that we replaced!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

This was one of the most satisfying service calls we have ever had with any company for any reason! Aurelio, your service technician was punctual, extremely courteous, very thorough and patient with his analysis of the issue at hand and was expedient in its resolution. We could not be more satisfied..and it all happened on Father's Day Sunday! Aurelio is a fantastic young man. I don't know what you're paying him but how ever much it is, it's not enough!!
David Romsey
A Response from: Dan

I happy Aurelio could resolve your garage door issues!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

I am so happy with the job they did fixing my garage door opener. I was so worried because I was leaving on a trip the next day, and all of a sudden I had a serious problem with the opener. They came out in the morning, fixed it and was gone within 45 minutes. The technician that did the service was polite, knowledgeable and professional. I guess when you want something done right, you go to the best. I would absolutely give this company a 5 star rating.
Mary Nice
A Response from: Dan

Thank you for your kind words!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Incredible service. I heard the garage door spring break and knew it needed to be fixed. As it was Saturday at 12:15 I figured I would find someone to fix it next week. Did a Google search, found Precision and made a call. They sent Aaron right away (no extra charge for weekend or immediate service) He changed my broken spring as well as the spring on the other door, at my request, and was finished by 1:30. Aaron was very professional and did a great job, I'm a very happy customer.
Brian Smead
A Response from: Dan

Yes- we offer service 7 days a week!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Aurelio was professional and was very knowledgeable of the product and services available to complete the repair as well as the products available to upgrade and offer lifetime guarantees. He completed the spring replacement in 30-45 minutes and was on his way. Very good and exactly what is claimed on the website.
Clay Wedan
A Response from: Dan

Thank you for your business!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Aaron cowgill was my tech, he came earlier than the appointment was scheduled for. he got right to work and finished everything in an hour. same day service was an awesome thing. I am happy my garage doors work again! and the lady that set up the appointment was very nice as well. very nice to have good service in this day and age! thank you!
Lance Ryder
A Response from: Dan

Glad we could help in replacing your torsion spring and stainless steel cables!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

I was happy with the quick service and the way the technician was able to come up with an ideal solution to solving the problem without the necessity of buying a new garage door.
Donna Nelson
A Response from: Dan

Glad we could help with your garage door repair!

Service Provided:
Garage Door Repair
Review:

The tech arrived well within the service time window and was very personable. The job turned out to be a very easy fix. He lubed the opener track and made sure everything worked properly. Thank you for your excellent service.
Jack Steward
A Response from: Dan

You are welcome!

Service Provided:
Garage Door Opener Repair
Review:

Excellent Service! Thank you for coming on a Sunday!
Jessica Crissman
A Response from: Dan

We are available 7 days a week....

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

your service man was right on time,i'm very satisfied with his workmanship.if I have any garage door problem in the future,i will call precision.thanks for your service.
Bo Stewart
A Response from: Dan

Glad we could help!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

NIck Miletti was our service technician. He was very thorough, knowledgeable, on time, and gave us excellent service. Both the service technician and customer service were professional. I would highly recommend this company. 5 Stars!
Carol F.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Excellent service, fast and on time, courteous and very informative service technician. Excellent representation of your company. We will do business again . Thank You !!
Myrle Fisk
A Response from: Dan

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

When our garage door spring broke and we couldn't get the door open I found Precision Door on the Internet and after reading through the information on their web site decided to try them. I am so happy with the service I received. They certainly delivered all they advertised, and more. The technician was actually early, had to break in a window and make his way through all the stuff stored in the garage just to get to the door to unlock it. He was very courteous, explained everything in terms I could understand, went over pricing and options. He was in and out in about 2 hours. I will definitely use this company again and highly recommend them.
Jane Kline
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Nick was on time and got right to the job. Provided an estimate. After approving the estimate he promptly began working and completed job in one hour. The door works great. Nick was nice to work and did a great job.
Steve Paul
A Response from: Dan

Glad we could help with your broken torsion spring!

Service Provided:
Broken Garage Door Spring Repair
Review:

Always great customer service and job by their technicians. I've made 6-8 calls on my garage door and Precision has never been late. These are why I will go Precision when I build a house in my future.
David Hayhurst
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Jim Todd , came and examined the garage doors that I need repaired. He was very respectful and knowledgeable on your services and products. I was very pleased. I am currently waiting on a quote.
Debra Blackiston
Jim Todd Service Provided:
Broken Garage Door Spring Repair
Garage Door Design Consultant:
Review:

Garage door had a broken spring. Called Precision Door and technician Nick arrived the same day. Nick noticed a broken roller and repaired it as well. Scheduling an appointment was very easy. Spoke with a courteous and intelligent employee. Nick was awesome. Very professional, explained what he would do and how long the job would take. Would recommend Precision to friends.
Andrea and Darrell
A Response from: Dan

Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Review:

Called and was able to get a same day appointment. Nick was on time and very professional. He evaluated and explained the problem with our garage door opener. He recommended a couple of solutions and we decided to purchase a new opener immediately. Nick told us installation would take an hour and 15 minutes. He built an accurate expectation. He programmed the car door openers for us and thoroughly explained the features and the operation of the opener. We are extremely happy with the new opener and with the service provided by Nick. We would definitely recommend your company to others.
Jack Heimovics
A Response from: Dan

Enjoy your new belt drive opener. And yes, our garage door openers do work with "Homelink" in most vehicles.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Timely and did good work and communicated well
Lee Mosby
A Response from: Dan

Glad we could repair your door for you!

Service Provided:
Garage Door Repair
Product:
Springs
Date: 06/05/2017
Garage Door Repair
,
Review:

Excellent service! Would highly recommend. Thank you
Patty Hamblin
A Response from: Dan

Let us know if we can help with your safety eye sensors in the future!

Tyler Barnhart Service Provided:
Garage Door Repair
Lead Technician:
Review:

I had a broken drive and cables on my garage door. Service was very prompt and professional. The technician was most pleasant and started work promptly upon arrival. Within an hour, the garage door was operating just like it was new. I hope I don't need to, but if I need the garage door serviced in the future, I'll certainly call Precision.
William Scheub
A Response from: Dan

Glad we could help! You have a Lifetime Warranty on the parts that we replaced....

Service Provided:
Garage Door Repair
Review:

technician was knowledgeable and courteus
Anthony Hilinski
A Response from: Dan

The rollers we installed are nylon tire, sealed bearing rollers. They will assure quiet and smooth operation of your garage door ongoing, and come with a Lifetime Warranty!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
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