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Aurelio Santucci
Tech ID#: 21
Reviews: 75
Average: 4.95 stars
Drug Test: 10/9/2017

Aurelio Santucci

Technician
Aurelio Santucci has received 75 reviews, averaging:

Aurelio Santucci's Bio:

Hello, My name is Aurelio. I grew up in Johnston, Pennsylvania. I graduated from Greater Johnston Career & Tech Center in 2001. I have been in the construction field for about 18 years now. I enjoy working with my hands & learning new things. My fiance and I have two boys, ages 12 & 6. In my spare time, I enjoy spending it with my family, working on the house we just bought in Youngstown, or working on my car.
Review:

I called for Precision for s second opinion after being told I needed to buy a new garage door, and Precision was able to repair it for a tenth of what a new garage door would have cost!!! Thank you!!
James Crowley
A Response from: Dan

Yes- we were able to 'save' your door. Please let us know if you have any other issues.

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Aurelio has to be one of your best PR people. He was fast, competent, engaging and honest in his assessment of our needs.
Caesar Carrino
A Response from: Dan

Glad we could help with your torsion spring issue!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

repairman did a great job happy with the service
Robert Lang
A Response from: Dan

Glad we could help with your torsion spring repair!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I requested Aurelio, because I had him out to repair my opener a few years ago and I was impressed with his knowledge and skill. He repaired the opener and advised me that a bracket was mis-installed. He made the correction and the opener is so quiet you can hardly hear it's operation, from inside the house! I would rate him and company as a 5! Aurelio
Thomas Connors
A Response from: Dan

Thank you for choosing Precision Door Service!

Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

Extremely pleased with the service I received from Aurelio, the repairman from Precision. He was prompt, courteous, and knowledgeable about my repair. Even came back to finish the job the same day after attaining the needed parts. Aurelio gave me excellent tips to keep our garage door in good shape. I highly recommend this company to anyone needing garage door service. I give them 5 stars!
Vickie Beltzer
A Response from: Dan

I apologize that we had to come back to finish the repair. Our vans are fully stocked and we can usually fix 7 out of 8 customer issues on the 1st visit....

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Found an ad in "Market magazine" for $100.00 off lifetime warranty garage door opener. Called and within 3 hours Aurelio Santucci was at my door quickly installing the quietest opener I've ever heard. Aurelio was polite, knowledgeable and very courteous making sure we understood all the aspects of the opener, controls, instructions and warranty. I was satisfied with the price, and wish all jobs went this smooth. Thanks guys!
L.B. Canton, Ohio
A Response from: Dan

Thank you for calling Precision Door when your Genie opener stopped working. You are right- our PDS 370 opener is one of the quietest garage door openers that you can buy!

Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Precision Door even came before the promised arrival time and the repairman fixed the issue where the chain had become to slack and jumped off the gear. Plus he fixed the socket where one of the garage door light would keep coming loose and i would have to tighten it up almost weekly. He explained why that happens too. The repairman lubricated both garage doors and only charged for a service call. I will definitely call them back for service when needed.Five star all the way!
Dan
A Response from: Dan

Thank you for calling Precision Garage Door Service for your garage door and opener maintenance needs. Please call us if you have any other issues. Our phones are answered by company employees 24/7!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

5 STAR ALL THE WAY
Steve Schonfeld
A Response from: Dan

Sorry that you had trouble with your opener safety eyes. Glad we could help!

Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I was very pleased with the technician & his service.
Margret
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

We were very pleased with the repairs he did on our garage door. He was very pleasant & knowledgeable!
Bob
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Aurelio arrived on time, was fast and efficient. He was friendly and represented his company very well. If in the future I need service I will call Precision again.
Jerry
Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The responsiveness of getting a Technician for repairs the same day, definitely met our expectations. Upon arrival, the repair Technician assessed the problem within a few minutes. Just prior to beginning his repair work, he stated that our garage door and opener was still in good enough shape to keep for a few years. He was very knowledgeable and skilled, when diagnosing and repairing our double garage door. Based on their condition, he recommended the rollers be replaced as well, and explained why. Overall we had a very good experience, and will refer your company to others.
Jim
Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

I was very pleased with the efficient service. I have had Precision here before so there was no need to look for anybody else to take care of the installation.
Patricia
Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Everyone was pleasant and polite. Aurelio explained my options and did a great job.
Debbie
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service the same day I called. Repairman very nice, fixed door in no time and the cost was great. I'll call again if I have any other problems.
Thomas
Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I thought the technician was very professional and personable. He arrived in a timely manner and did his best to identify the problem. He offered excellent solutions and fixed the issue in a timely and thorough manner.
Aimee
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technician:
Review:

Great service representative true professional excellent work.
Robert
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great Service and Professional Employ.
Dave
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Outstanding Service....called late on December 22nd ..... installed on the 23rd... fabulous service.
James
Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Aurelio did a very good job. He was very thorough & efficient, and friendly too!!!
Chuck
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Thank you Presision Door for your quick and customer friendly service.
Lisa
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Super fast and professional customer service, better than I've had in years. They were recommended to us by friends, and I will recommend them to my friends as well.
Jackie
Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Extremely satisfied with the service received. The initial call was for a broken spring. The technician pointed out some additional components of the door that needed attention also. He completely over-hauled my door, hardware and replaced the opener. There was no high pressure sales in the decision process and actually a savings with package options. The technician was knowledgeable and professional right down to the uniform. I would highly recommend Precision Garage Door Service and most definitely request Aurelio Santucci as your technician.
Jeff
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

Very nice!
Diana
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Prompt courteous and on time, explained all the work and was quick to finish. The service was professionally done. I would recommend this company highly.
William
Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

The gentleman that came here to service my garage door was so nice and knowledgeable. A great representative of your company. However all the service reps who have been here over the years have been very good.
Carol
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

There was a miscommunication on my location on my first appointment and the appointment was missed however on my next appointment the Tech was on time , corrected the problem right away and performed maintenance on both my doors .He was pleasant and very professional in performing his duties.
Robert
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

I found good ratings for Precision Door back in 2004 when we had a major malfunction on our garage door coils. The technicians came out and repaired everything to our satisfaction. We had a wireless key pad installed in 2006 and when that failed I immediately went back to my invoice and called you folks again. Our technician Aurelio B Santucci was thorough and professional. Great company to work with when you need service on your garage door. Our technician checked our entire system and the door operation sounds quieter now too. Keep up the good work.
Dana
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

It's always a pleasure when these guys come out. Very thorough and professional service.
Penny
Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Great service, fast repair and now my garage door opens again! Thanks!!!
Haley
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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