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Read what people are saying
about Precision Garage Door in:

Kent Area, OH

Precision Door Service of Akron
has received 181 reviews, averaging 4.96 Stars:
Review:

Very friendly and knowledgeable technician. Came in the time specified. Was quick and thorough in fixing the problem. Great overall experience.
Emily O'Dell
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

I have been around long enough to recognize superior service when I see it. I first encountered Precision in February 2018, when my garage door spring needed service. It would not shut and this company came out at 11p and fixed it, and did not try to gouge me. Fast forward to July 2018 when my garage door opener began smoking. Again, called Precision, and did they try to sell me a new opener, nope, they fixed the existing one, replaced my wall control, and programmed two new opener remotes that I did not even buy from them. Listen, some companies chase profits and some focus on quality, and the business naturally comes, Precision is the latter. They have a customer for life and their guy, Tyler, is absolutely top class, pleasant, efficient, and extremely knowledgeable. Don't waste your time with anyone else.
Daniel Malek
Tyler Barnhart Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

Tyler has been to my house, Kent Road, and my sons house, Grant Ave. Very personable, very efficient and professional. Answers all of my dumb questions and is very thorough. Don’t lose this guy. Would be a good trainer for new technicians but would still like to see him when I have a problem. Good rep for your company.
Don Ross
Tyler Barnhart Service Provided:
Garage Door Repair
Lead Technician:
Review:

The installer, Mr. Santucci was excellent. The door looks beautiful. Thank you! 5 stars
Becky McCleary
Aurelio Santucci Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Precision serviced our garage door in 2016 and we were happy with the service so we called you again to service our garage door opener this time. The technician was on time as promised and he checked our opener and told me he would correct any issues he found and he did the work as needed. The service call did meet our expectations.
Robert Zehnal
Paul Bradley Service Provided:
Garage Door Opener Repair
Technician:
Review:

Fast service, lifetime warranty, good customer service.
Mike R
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tyler called first and arrived right on time. He was courteous, professional, and did what was required in a timely fashion. I highly recommend Tyler and Precision Door to anyone who needs their services. This was the second time they have come to our aid when we had problems. Five Stars, Precision Door and Tyler!
Donald Rudish
Tyler Barnhart Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Lead Technician:
Review:

Fast reliable well knowledge. Service was polite and respectful.
Marcello Romeo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician came on time, and finished the work, then helpfully explained all of the features to me.
Timothy Norfolk
Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I was very happy with the service we received. The technician took the time to explain what options were available and what needed done currently to the repair the door. I would recommend this company to anyone.
Michael Reinhart
Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Justin was wonderful! He was able to come to our house earlier than expected,which was Great! Justin explained everything thing that he had to do. ( We needed a repair ) We then decided to buy a precision garage door opener. I love it! It is the quietest one we have ever owned and with the lifetime warranty you can't go wrong. Thank you Justin for you excellent service!! Barbara Held
Barb Held
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Appreciated the prompt and good install of our new opener.
Mike Kura
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very pleased with the evening service, pricing, and workmanship. The tech arrived early, finished early, and scheduling the call was a snap. Thanks.
Michael
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Prompt service. Arrived when scheduled. Technician was very knowledgeable. Went over all options and fixed the immediate problem efficiently. (Technician business like but friendly) Would use again in the future
George Van Buren
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This is the second time I have requested service. Precision will quickly schedule a technician to address my issue. The technician was extremely efficient, telling me the issue, and the correction needed. He was respectfull and friendly. The cost was fair.
Fred Walton
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

My garage door opener belt broke just before 10am. Precision said they could have someone there within a few hours and they arrived before noon! Justin was very professional and knowledgeable. I called initially for a repair, but quickly decided to take advantage of the warranties and purchased a new garage door opener. I would recommend Precision Garage Door Service to anyone needing service or new installation.
Robert Carter
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Timely. Clean. Knowledgeable. Some of the words to describe Precision. When you arrive at home at 9p to discover your garage door will not shut, there are not many options available that late. Of course, Precision's call center takes calls 24x7, and can send someone out as late as 11p. Tyler arrived ready to go, and quickly identified the issue, presented options, and completed the repair within an hour. Him, his tools, his vehicle, all clean cut and professional looking. Someone who takes care of themselves and their tools will more than likely take care of you. Would highly recommend.
Daniel Malek
Tyler Barnhart Service Provided:
Garage Door Repair
Product:
Springs
Lead Technician:
Review:

I would recommend Precision Door to anyone. I am totally satisfied with the work. My technician, Paul, was professional, personable, and knowledgeable. He worked quickly and explained everything I needed to know about my garage door. Thank you for your speedy service and for your professional technicians.
Lynn Artl
Paul Bradley Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Precision is very professional and very prompt. You get what you pay for and they are worth every cent. Paul performed my work and I couldn’t be more satisfied with his work, skill, and professionalism. The lifetime warranty is worth the comfort knowing I won’t have to worry about this issue again. THANKS!,
David Wartluft
A Response from: Dan

Thank you! Remember- you have a Lifetime Warranty on all the parts we installed!

Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I have been using Precision for Several years.They have always been on time,knowledgeable, and polite. They get the job done in a timely manner and inform us of the work they’ve done and why. They give tips for preventive maintainence and answer all questions. I will continue to use them.
Richard Bilotto
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

THE WORKER WAS GREAT HE KNEW HIS JOB PLUS VERY POLITE
Charles Connelly
Aurelio Santucci Service Provided:
Install Garage Doors
Technician:
Review:

Because of internet ratings and comments. Serviceman was very professional and skilled in my repair. I am very pleased with Precision Door.
David Coffman
A Response from: Dan

We appreciate your comments regarding our service and technicians as well!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Five star rating for sure!!!!! My technician Paul was professional, friendly and efficient!!!
Jennifer Fisher
A Response from: Dan

Thank you for your business!

Paul Bradley Service Provided:
Garage Door Repair
Technician:
Review:

Nick did a great job - starting with showing up on-time and greeting me with a handshake and introduction. Professional and courteous! He repaired our existing opener (replaced capacitor), replaced worn rollers, adjusted the torsion spring, re-aligned the door, and lubed everything. Great job - would recommend to anyone!
Chuck Juda
A Response from: Dan

The rollers that we use for repairs are the best! Neoprene- tired, sealed bearings, lifetime warranty!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

Nick was very efficient and showed up at the beginning of the two hour window and we appreciated him coming out on a Sunday afternoon. He knows what he's doing and we're happy with the spring repair. Thank you and keep up the great work!
Vijay Hegde
A Response from: Dan

Thank you for your business! We are available for service 7 days a week!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

great serv
Dennis Orndorff
A Response from: Dan

Thank you for your business!

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Very knowledgeable and very friendly
John Valko
A Response from: Dan

Thank you for considering Precision Door for your garage repair needs!

Tyler Barnhart Service Provided:
Install Garage Doors
Product:
Opener
Lead Technician:
Review:

I was really impressed by all the knowledge and skill our technician, Nick, brought to the job. He educated me on how a 230 lb garage door needs a certain “weight” and quality of spring so it won’t have too much pressure and break again! I also took advantage of the full “overhaul” program/warranty... amazing! I will be a Precision Door customer from now on!!!
Mike Mcclure
A Response from: Dan

Thank you for the review! And you are correct- it is important that a garage door has the correct springs in order to operate safely and efficiently.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Courteous and really helped me out on a quick sensor issue! Thank you!!
Shawn Lightner
Service Provided:
Garage Door Repair
Review:

From the initial phone call to the finished job, I am completely satisfied... Paul, the ' technician who rebuilt our door mechanicals, was very personable and answered all my questions in a considerate and friendly manner. Overall, a job well done and especially since it was handled on a Saturday and not put off until the next week day. we would recommend your company to anyone needing this service. Jack Mulhollen, Silver Lake
Jack Mulhollen
A Response from: Dan

Thank you for the great review! And yes- we are available on Saturdays and Sundays....

Paul Bradley Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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