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Read what people are saying
about Precision Garage Door in:

Kent Area, OH

Precision Door Service of Akron
has received 203 reviews, averaging 4.96 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed to have real person answer my call on a Sunday evening. Tyler was more than I could have asked for in a technician. Precision is now my Premier service provider. Keep up the good work.
Byron Baughman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was "almost" glad for the freaky wind damage done to the bottom panel of my garage door totally preventing it from opening, therefore "grounding" both me & my car. But because of the damage, got to know there's STILL a company who cares about customer service, their name, and their reputation. Not only did they have their tech there in 2 hrs., I was so lucky it was Max! There were no directions for the mess he walked into, but his patience and determination found a way to get that door open. I will be needing a new door, but would have no one but Max and Precision do the job!! 10 stars...5 for Max/5 for Precision.
Marlene Raffaele
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door Co. because a few years ago I needed to replace a broken garage door spring and within an hour or so they were here and replaced the spring. So my wife and I decided it's time to replace our old wooden doors and called Precision. Paul came out and gave us an estimate for the two doors with new openers. It was a tad bit higher than we expected, but you know, with the lifetime warranties, all the stuff the new garage door openers can do, military discount,ect. it was well worth the money. Paul was just the nicest person who is very knowledgeable about the products, and answer all our questions, and gave us several options without any pressure. He seemed more of a friend than a salesman. Once the doors are up, I will be writing another review. Thanks Paul for helping us decide.
Rich Rabatin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Angius was friendly, knowledgeable and very quick at fixing my door and getting me going again. He did the job and left my garage in the same condition he found it leaving no mess behind.
Georgia Barnes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very polite-listened to problem-checked door-listed problems with door-received permission to repair-did so quickly-accepted coupon from Precision-used Precision in the passed-very satisfied-5 stars
Noel Pfeiffer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 8:30 am repair man Josh arrived at 10:00 am. Excellent service, he knew exactly what to do and pointed out a way to stop a noise. Will definitely keep this company on speed dial and recommend to family and friends.
Steve Vavra
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was thorough and very professional.
Caroline Abramovich
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, quick, professional, and curteous.
Brian Marconi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was awesome. He repaired the door quickly and took time to explain everything he did.
John Pinkerton - Leslie Pinkerton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received excellent service from your technician and would definitely recommend Precision Door Service again. The technician installed new garage door openers and was very helpful in explaining what needed to be done. Jackie
Jackie Graichen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We received very professional service , our technician was friendly and knowledgeable. He arrived as promised and completed our work
Maryann & kirk Lutey
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair in October on our cable went awry! We couldn’t shut the door! The temperature was plummeting! Sierra accommodated our service within the hour! What great customer service on her part and Tyler, the tech, had the garage warm and toasty in 15 minutes... thank you!
Thomas Crangle
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5: Very Good: Very Efficient: It was a tough job for one man to do but he did it with a lot of professionalism.
John Griffin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased. Awesome repair technician. Very thorough on explain details about any questions I had. Will definitely use Precision Door as my number one referral! Thank you very much for servicing my needs!
Cheryl Green
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was installing a new opener but ran into issues with my door that had a broken spring. I had used Precision before and was totally satisfied. They did not disappoint this time either. My technician, Aurelio, came out on a Sunday morning. He was friendly and knowledgeable and helped me complete installing my new opener. Precision is the best.
Don Leeper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aurelio was great! He arrived very promptly, addressed the issue almost instantly, and was courteous and professional. I was surprised I got an appointment on a Sunday evening. Excellent customer service!
Susan Leishman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job, very professional, polite and respectful. I need your help, what are we to use to lubricate the springs and hinges, didn't write it down. Thanks
Daniel Gressock
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After researching and reviews, we chose Precision and couldn't be happier. Service was timely and at our convenience and our serviceman (Tyler) was exceptional. He explained everything necessary we needed for today and gave pointers needs down the road. Excellent, professional and highly recommend Precision.
George Howe
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aurelio was both efficient and friendly. Explained the problem and then fixed it on the spot. Start to finish in about 45 minutes. Nobody likes an unexpected issue; but you guys came out next day and got it back to normal.
Steven Ritchie
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an appointment from 4-6pm to replace a broken door spring, the guy called at 6:15pm to say he was running late and got there about 6:30pm. He did his door survey and said that I had one section that was not properly seated on the next section and would not replace the spring. He did want to "repair" my door or replace the whole door. I told him to leave and fixed the one section myself in about 15 min. The door now mates perfectly with the other section. If you want someone to do the bait and switch or sell you non needed parts choose Precision. I will never call them again.
David B.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

WE NEED A NEW DOOR AS IT IS IN BAD SHAPE. THE MAN THAT CAME EXPLAINED ALL TO US VERY INFORMATIVE. GOOD JOB
Dean Hido
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech, Aurelio, was very thorough and told me different options that I could use to keep my garage door working at its best. I choose one or two of his suggestions and said I will probably replace the garage door when I am more financially solvent. He also showed me how to unlock the remote opener so the keypad is now accessible. He was a very fast and efficient worker. I will definitely use Precision when I am ready for my new garage door
Patricia Berthelot
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very friendly and knowledgeable technician. Came in the time specified. Was quick and thorough in fixing the problem. Great overall experience.
Emily O'Dell
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been around long enough to recognize superior service when I see it. I first encountered Precision in February 2018, when my garage door spring needed service. It would not shut and this company came out at 11p and fixed it, and did not try to gouge me. Fast forward to July 2018 when my garage door opener began smoking. Again, called Precision, and did they try to sell me a new opener, nope, they fixed the existing one, replaced my wall control, and programmed two new opener remotes that I did not even buy from them. Listen, some companies chase profits and some focus on quality, and the business naturally comes, Precision is the latter. They have a customer for life and their guy, Tyler, is absolutely top class, pleasant, efficient, and extremely knowledgeable. Don't waste your time with anyone else.
Daniel Malek
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler has been to my house, Kent Road, and my sons house, Grant Ave. Very personable, very efficient and professional. Answers all of my dumb questions and is very thorough. Don’t lose this guy. Would be a good trainer for new technicians but would still like to see him when I have a problem. Good rep for your company.
Don Ross
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The installer, Mr. Santucci was excellent. The door looks beautiful. Thank you! 5 stars
Becky McCleary
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision serviced our garage door in 2016 and we were happy with the service so we called you again to service our garage door opener this time. The technician was on time as promised and he checked our opener and told me he would correct any issues he found and he did the work as needed. The service call did meet our expectations.
Robert Zehnal
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service, lifetime warranty, good customer service.
Mike R
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler called first and arrived right on time. He was courteous, professional, and did what was required in a timely fashion. I highly recommend Tyler and Precision Door to anyone who needs their services. This was the second time they have come to our aid when we had problems. Five Stars, Precision Door and Tyler!
Donald Rudish
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast reliable well knowledge. Service was polite and respectful.
Marcello Romeo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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