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Read what people are saying
about Precision Garage Door in:

Kent Area, OH

Precision Door Service of Akron
has received 238 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim is the finest service person I have ever had the opportunity to meet and his work with my garage door opener was stellar.
jerry jividen
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service is a credible and competent organization. They are honest, friendly, and provide expert service. The technician Paul Bradley arrived and immediately began to check out and service my garage door. He let me know exactly the status of the door, and performed most expeditiously and competently the needed service repairs. I will only use Precision Door Service for repairs, service, and a new garage door.
Andrew Rancer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Happy with install, but needed door adjustment later. Not happy about $65. service charge.
Mark Ronk
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paul was very informative about project. Explanation very clear and easy to understand. Answered all of my questions. Very professional.
Don Ross
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler repaired my garage door without hesitation. He heard it, looked at it and knew exactly what the problem was. He was very efficient, professional, knowledgeable and honest. I would definately call them again and refer this Company to my family and friends. Thank you!
Liz Sazdova
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Corey was very nice, knowledgeable and helpful when my car was trapped in my garage because the door had jammed and would not open. I have recommended Precision on more than one occasion, and I will continue to do so. They are always fast, efficient, and friendly to work with.
Dawn Jackson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jordan was awesome!! Very efficient!
Jennifer Fisher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

tech called before coming out. Service was very quick. The tech was excellent. He was very thorough and informative. I would highly recommend this company. Thanks for great service.
John Rorabaugh
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tim was professional and friendly. He had lovely manners for a young man. He did the job promptly and with confidence. He answered all my questions. I would highly recommend your service.
JUDY MURRAY
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jim & Steve were both responsive and handled my problem quickly and professionally.
RICHARD MILFORD
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and precision work done by Paul in about a half an hour!! He was a total professional in all he did from the minute he arrived till he left. I was 100% satisfied with the service performed. Thank you so much!
George Heider
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service Tech Tyler, listened carefully & patiently to my explanation of the opener problem. He then asked questions concerning various parts, such as age of springs and so forth. I told him the opener had one service call for a "coupler" but had never been properly service by a technician. I told him to do what he had to do to service it. When he was finished, he pointed out the obvious and not so obvious repairs that would be needed at MY discretion and time frame. I was in total agreement with his assessment and asked for an estimate. His service solved my opener problem and questions. Based on my experience today, I will highly recommend Precision.
Terry Sellers
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Salesman was actually early which was great. Price was good
Greg Hofstetter
A Response from: Dan

Thank you, Greg, for taking the time to review your appointment today. I appreciate you letting me know that the salesman was punctual and reasonably priced. We look forward to installing your door when it arrives.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dan, I found you to be very knowledgeable and helpful to me as we discussed my need for a new panel for my garage door. I look forward to working with you once I receive your quote.
Paul Grilli
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler, showed up on time, cheerful, incredibly helpful, answered all questions. Researched my needs. Completed repairs and helped me order the new garage door best-suited for me. Great service, great attitude, great company
Greg Cloyd
A Response from: Dan

Thank you, Greg, for choosing Precision Garage Door and for providing a review of your experience that you had with our technician, Tyler. I'm glad to hear that Tyler was punctual, helpful, and knowledgeable in helping you decide on the best product to suit your needs. I appreciate your business, and we look forward to helping you with all of your garage door needs in the future.

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The company did not charge me for an estimate And the representative was very upfront with cost for replacement and or repair. I appreciate the professionalism
Bill Reilly
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called because my safety sensors on my garage door wouldn't work. There was no lights on the sensors and thought they broke. Paul came out and within 10 minutes, found that the wire had a crack in it. He spliced the wire and now works like new. I just want to say that Paul was very professional about everything. It's people like Paul make Precision Door Co. and excellent company,. Thank you Paul.
Rich Rabatin
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steve was very professional and knowledgeable of the problem with my garage door. He was able to access the problem and make suggestions in a short period of time. Would recommend him and the company.
Larry Davis
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

All repairs covered under warranty!
Laurel K
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called with a problem and they were able to have Steve out who have the garage door fixed in no time. This was not the first time that they responded that rapidly to address a problem I had
Tom James
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I won't rate them yet because I'm still waiting for the install. Understand that installation was estimated at 3 - 5 weeks because of the Covid-19 issues, but haven't received any communications since the down payment on 6/8/2020. I'm ok with..hey we're still backed up ...or your door is not in yet..but let me know some sort of status.. right??? OK had to put a rating to post so I'll do a 5 Star because my tech was awesome... but I will re-rate when the installation happens....quality and timing will be considered.
Thomas McNeil
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door Service was outstanding. My garage door needed emergency service and repair, and Precision scheduled a visit the same day that I called them! Our technician, Mr. Steven Tennant called us before he came and told us exactly when we should expect him. He arrived precisely at the time he told us. He explained all of our issues thoroughly, and provided us with a range of services he could do to remedy our problems. Mr. Tennant worked professionally, competently, and quickly. He was respectful and very pleasant. He completed the work in record time! At the end of the service, Mr. Tennant showed us exactly what he did to repair our garage door. Needless to say, we are extremely pleased with Precision!!
Andrew Rancer
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First My apologies, that I did not applied you question sooner. I liked that you responded my request and came out fixed my door same day. I appreciated. The person whom came my house did very good Job. He replace 2 cables, 1 spring tension, & rollers extra. Thank you again for quick respond my request & did good job.
Bernadette Kennedy
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is the BEST garage door company in OHIO. Their technician came out as scheduled and serviced our garage door during the COVID-19 pandemic. He was very friendly and very professional. He took time with us and explained everything that was needed to get our garage door back on track. We are very satisfied with the work that was done. We definitely will be sharing this company with all of our family and friends. Thank You Precision.
tanya aikens
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars!
Frank Petsock
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Craig the technician did a good job. he seemed to really enjoy his work! Gave good advice, a bit pricey but the job got done right with quality parts after I checked with other companies.
Ken Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at 11am on a saturday, and within 2 hours my garage door was fixed. The technician who fixed it was fast, courteous, explained all my options. i could not be happier with the service. HIGHLY recommended.
Jude Vais
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The week before Christmas a spring failed causing the door to hit the ground at force and break. The door had been was already weakened having been already hit by the previous owner some years ago. Paul, the technician was on site with a few hours and quickly assessed the situation and recommended a new door taking care to explain why this was necessary. A door was ordered and I was told to expect to wait 4-6 weeks due to the Christmas break. Two weeks later I was delighted to receive a call to say the door was ready to be installed and Aurelio would be on site the following Tuesday to do so. Today the door was expertly installed. Impressively it was a one man job. I cannot speak highly enough of the service we received from first phone call to the final cleaning of the new door. And all at what I considered a reasonable price. I have used Precision before and would not hesitate to recommend them to anyone. First class.
Chris.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The spring on my garage door broke and I needed it replaced as soon as possible; didn’t want my car left out in the winter weather. I called another company that I had previously used but they couldn’t schedule it for two weeks. My wife found an ad for Precision saying you had same day service; found that hard to believe but I called anyhow. Within a few hours Paul Bradley was working on the spring replacement. What a nice young man; a true professional. You should be proud to have him as a company employee. I called my son, a contractor, to tell him about your company and that he should use you in the future; he has been using a different company on his jobs. Thank you for your great service.
Gary Rice
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steven came out and adjusted the timer for the light he showed me how to do that He was very friendly as is all your people
Herbert Traegner
Service Provided:
Garage Door Opener Install
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