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Read what people are saying
about Precision Garage Door in:

Kent Area, OH

Precision Door Service of Akron
has received 211 reviews, averaging 4.97 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The week before Christmas a spring failed causing the door to hit the ground at force and break. The door had been was already weakened having been already hit by the previous owner some years ago. Paul, the technician was on site with a few hours and quickly assessed the situation and recommended a new door taking care to explain why this was necessary. A door was ordered and I was told to expect to wait 4-6 weeks due to the Christmas break. Two weeks later I was delighted to receive a call to say the door was ready to be installed and Aurelio would be on site the following Tuesday to do so. Today the door was expertly installed. Impressively it was a one man job. I cannot speak highly enough of the service we received from first phone call to the final cleaning of the new door. And all at what I considered a reasonable price. I have used Precision before and would not hesitate to recommend them to anyone. First class.
Chris.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The spring on my garage door broke and I needed it replaced as soon as possible; didn’t want my car left out in the winter weather. I called another company that I had previously used but they couldn’t schedule it for two weeks. My wife found an ad for Precision saying you had same day service; found that hard to believe but I called anyhow. Within a few hours Paul Bradley was working on the spring replacement. What a nice young man; a true professional. You should be proud to have him as a company employee. I called my son, a contractor, to tell him about your company and that he should use you in the future; he has been using a different company on his jobs. Thank you for your great service.
Gary Rice
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Steven came out and adjusted the timer for the light he showed me how to do that He was very friendly as is all your people
Herbert Traegner
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great work - the professionals were quick, efficient and friendly. They took the time to explain everything about the new door, warranty, process of installing, etc. Both servicemen (the man who did the quote and the man who did the install) were very kind and friendly, and very professional throughout the process. Not only are we thrilled with our new garage door - the trim matches perfectly with the weather stripping they installed, and they even removed and disposed of the old door for us! The price was also lower than we had anticipated for such a quality door and spectacular service. I would readily recommend to anyone looking for a new garage door install!
Nick Foy
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door continues to be my "go to" garage door company for great customer service, ease of scheduling and quality door technicians. Today it was a simple adjustment to opener motor that was done in less than 5 minutes. Previously, Precision Door technicians have replaced springs on both doors and performed routine maintenance. Great service at reasonable prices. Why go any place else?
John Wachovec
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max came to help us on Sunday when our garage opener failed to work. He did a great & thorough job. It was so great to have a service tech available on Sunday. We will use your service again when needed
Judy Rugh
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found Precision on-line after our garage door broke. A pleasant young woman scheduled a service call within a few hours. m The technician was polite and soon discovered that the torsion spring had broken. He replaced it efficiently and quickly. A very satisfying experience.
Anthony Suschil
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Maxwell did a excellent job fixing my door, he's very knowledgeable and very polite, would recommend your company to anyone
Mike Root
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed to have real person answer my call on a Sunday evening. Tyler was more than I could have asked for in a technician. Precision is now my Premier service provider. Keep up the good work.
Byron Baughman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Was "almost" glad for the freaky wind damage done to the bottom panel of my garage door totally preventing it from opening, therefore "grounding" both me & my car. But because of the damage, got to know there's STILL a company who cares about customer service, their name, and their reputation. Not only did they have their tech there in 2 hrs., I was so lucky it was Max! There were no directions for the mess he walked into, but his patience and determination found a way to get that door open. I will be needing a new door, but would have no one but Max and Precision do the job!! 10 stars...5 for Max/5 for Precision.
Marlene Raffaele
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door Co. because a few years ago I needed to replace a broken garage door spring and within an hour or so they were here and replaced the spring. So my wife and I decided it's time to replace our old wooden doors and called Precision. Paul came out and gave us an estimate for the two doors with new openers. It was a tad bit higher than we expected, but you know, with the lifetime warranties, all the stuff the new garage door openers can do, military discount,ect. it was well worth the money. Paul was just the nicest person who is very knowledgeable about the products, and answer all our questions, and gave us several options without any pressure. He seemed more of a friend than a salesman. Once the doors are up, I will be writing another review. Thanks Paul for helping us decide.
Rich Rabatin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Angius was friendly, knowledgeable and very quick at fixing my door and getting me going again. He did the job and left my garage in the same condition he found it leaving no mess behind.
Georgia Barnes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very polite-listened to problem-checked door-listed problems with door-received permission to repair-did so quickly-accepted coupon from Precision-used Precision in the passed-very satisfied-5 stars
Noel Pfeiffer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called at 8:30 am repair man Josh arrived at 10:00 am. Excellent service, he knew exactly what to do and pointed out a way to stop a noise. Will definitely keep this company on speed dial and recommend to family and friends.
Steve Vavra
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Max was thorough and very professional.
Caroline Abramovich
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, quick, professional, and curteous.
Brian Marconi
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was awesome. He repaired the door quickly and took time to explain everything he did.
John Pinkerton - Leslie Pinkerton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I received excellent service from your technician and would definitely recommend Precision Door Service again. The technician installed new garage door openers and was very helpful in explaining what needed to be done. Jackie
Jackie Graichen
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We received very professional service , our technician was friendly and knowledgeable. He arrived as promised and completed our work
Maryann & kirk Lutey
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair in October on our cable went awry! We couldn’t shut the door! The temperature was plummeting! Sierra accommodated our service within the hour! What great customer service on her part and Tyler, the tech, had the garage warm and toasty in 15 minutes... thank you!
Thomas Crangle
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5: Very Good: Very Efficient: It was a tough job for one man to do but he did it with a lot of professionalism.
John Griffin
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased. Awesome repair technician. Very thorough on explain details about any questions I had. Will definitely use Precision Door as my number one referral! Thank you very much for servicing my needs!
Cheryl Green
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was installing a new opener but ran into issues with my door that had a broken spring. I had used Precision before and was totally satisfied. They did not disappoint this time either. My technician, Aurelio, came out on a Sunday morning. He was friendly and knowledgeable and helped me complete installing my new opener. Precision is the best.
Don Leeper
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aurelio was great! He arrived very promptly, addressed the issue almost instantly, and was courteous and professional. I was surprised I got an appointment on a Sunday evening. Excellent customer service!
Susan Leishman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job, very professional, polite and respectful. I need your help, what are we to use to lubricate the springs and hinges, didn't write it down. Thanks
Daniel Gressock
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After researching and reviews, we chose Precision and couldn't be happier. Service was timely and at our convenience and our serviceman (Tyler) was exceptional. He explained everything necessary we needed for today and gave pointers needs down the road. Excellent, professional and highly recommend Precision.
George Howe
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Aurelio was both efficient and friendly. Explained the problem and then fixed it on the spot. Start to finish in about 45 minutes. Nobody likes an unexpected issue; but you guys came out next day and got it back to normal.
Steven Ritchie
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an appointment from 4-6pm to replace a broken door spring, the guy called at 6:15pm to say he was running late and got there about 6:30pm. He did his door survey and said that I had one section that was not properly seated on the next section and would not replace the spring. He did want to "repair" my door or replace the whole door. I told him to leave and fixed the one section myself in about 15 min. The door now mates perfectly with the other section. If you want someone to do the bait and switch or sell you non needed parts choose Precision. I will never call them again.
David B.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

WE NEED A NEW DOOR AS IT IS IN BAD SHAPE. THE MAN THAT CAME EXPLAINED ALL TO US VERY INFORMATIVE. GOOD JOB
Dean Hido
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My tech, Aurelio, was very thorough and told me different options that I could use to keep my garage door working at its best. I choose one or two of his suggestions and said I will probably replace the garage door when I am more financially solvent. He also showed me how to unlock the remote opener so the keypad is now accessible. He was a very fast and efficient worker. I will definitely use Precision when I am ready for my new garage door
Patricia Berthelot
Service Provided:
Garage Door Repair
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