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Read what people are saying
about Precision Garage Door in:

Kent Area, OH

Precision Door Service of Akron
has received 189 reviews, averaging 4.96 Stars:
Review:

I was installing a new opener but ran into issues with my door that had a broken spring. I had used Precision before and was totally satisfied. They did not disappoint this time either. My technician, Aurelio, came out on a Sunday morning. He was friendly and knowledgeable and helped me complete installing my new opener. Precision is the best.
Don Leeper
Service Provided:
Garage Door Repair
Review:

Aurelio was great! He arrived very promptly, addressed the issue almost instantly, and was courteous and professional. I was surprised I got an appointment on a Sunday evening. Excellent customer service!
Susan Leishman
Service Provided:
Garage Door Opener Repair
Review:

Excellent job, very professional, polite and respectful. I need your help, what are we to use to lubricate the springs and hinges, didn't write it down. Thanks
Daniel Gressock
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

After researching and reviews, we chose Precision and couldn't be happier. Service was timely and at our convenience and our serviceman (Tyler) was exceptional. He explained everything necessary we needed for today and gave pointers needs down the road. Excellent, professional and highly recommend Precision.
George Howe
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Aurelio was both efficient and friendly. Explained the problem and then fixed it on the spot. Start to finish in about 45 minutes. Nobody likes an unexpected issue; but you guys came out next day and got it back to normal.
Steven Ritchie
Service Provided:
Garage Door Opener Repair
Review:

Had an appointment from 4-6pm to replace a broken door spring, the guy called at 6:15pm to say he was running late and got there about 6:30pm. He did his door survey and said that I had one section that was not properly seated on the next section and would not replace the spring. He did want to "repair" my door or replace the whole door. I told him to leave and fixed the one section myself in about 15 min. The door now mates perfectly with the other section. If you want someone to do the bait and switch or sell you non needed parts choose Precision. I will never call them again.
David B.
Service Provided:
Garage Door Repair
Review:

WE NEED A NEW DOOR AS IT IS IN BAD SHAPE. THE MAN THAT CAME EXPLAINED ALL TO US VERY INFORMATIVE. GOOD JOB
Dean Hido
Service Provided:
Garage Door Opener Repair
Review:

My tech, Aurelio, was very thorough and told me different options that I could use to keep my garage door working at its best. I choose one or two of his suggestions and said I will probably replace the garage door when I am more financially solvent. He also showed me how to unlock the remote opener so the keypad is now accessible. He was a very fast and efficient worker. I will definitely use Precision when I am ready for my new garage door
Patricia Berthelot
Service Provided:
Garage Door Repair
Review:

Very friendly and knowledgeable technician. Came in the time specified. Was quick and thorough in fixing the problem. Great overall experience.
Emily O'Dell
Service Provided:
Garage Door Opener Repair
Review:

I have been around long enough to recognize superior service when I see it. I first encountered Precision in February 2018, when my garage door spring needed service. It would not shut and this company came out at 11p and fixed it, and did not try to gouge me. Fast forward to July 2018 when my garage door opener began smoking. Again, called Precision, and did they try to sell me a new opener, nope, they fixed the existing one, replaced my wall control, and programmed two new opener remotes that I did not even buy from them. Listen, some companies chase profits and some focus on quality, and the business naturally comes, Precision is the latter. They have a customer for life and their guy, Tyler, is absolutely top class, pleasant, efficient, and extremely knowledgeable. Don't waste your time with anyone else.
Daniel Malek
Service Provided:
Garage Door Opener Repair
Review:

Tyler has been to my house, Kent Road, and my sons house, Grant Ave. Very personable, very efficient and professional. Answers all of my dumb questions and is very thorough. Don’t lose this guy. Would be a good trainer for new technicians but would still like to see him when I have a problem. Good rep for your company.
Don Ross
Service Provided:
Garage Door Repair
Review:

The installer, Mr. Santucci was excellent. The door looks beautiful. Thank you! 5 stars
Becky McCleary
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision serviced our garage door in 2016 and we were happy with the service so we called you again to service our garage door opener this time. The technician was on time as promised and he checked our opener and told me he would correct any issues he found and he did the work as needed. The service call did meet our expectations.
Robert Zehnal
Service Provided:
Garage Door Opener Repair
Review:

Fast service, lifetime warranty, good customer service.
Mike R
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tyler called first and arrived right on time. He was courteous, professional, and did what was required in a timely fashion. I highly recommend Tyler and Precision Door to anyone who needs their services. This was the second time they have come to our aid when we had problems. Five Stars, Precision Door and Tyler!
Donald Rudish
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Fast reliable well knowledge. Service was polite and respectful.
Marcello Romeo
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician came on time, and finished the work, then helpfully explained all of the features to me.
Timothy Norfolk
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very happy with the service we received. The technician took the time to explain what options were available and what needed done currently to the repair the door. I would recommend this company to anyone.
Michael Reinhart
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Justin was wonderful! He was able to come to our house earlier than expected,which was Great! Justin explained everything thing that he had to do. ( We needed a repair ) We then decided to buy a precision garage door opener. I love it! It is the quietest one we have ever owned and with the lifetime warranty you can't go wrong. Thank you Justin for you excellent service!! Barbara Held
Barb Held
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Review:

Appreciated the prompt and good install of our new opener.
Mike Kura
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very pleased with the evening service, pricing, and workmanship. The tech arrived early, finished early, and scheduling the call was a snap. Thanks.
Michael
Service Provided:
Broken Garage Door Spring Repair
Review:

Prompt service. Arrived when scheduled. Technician was very knowledgeable. Went over all options and fixed the immediate problem efficiently. (Technician business like but friendly) Would use again in the future
George Van Buren
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This is the second time I have requested service. Precision will quickly schedule a technician to address my issue. The technician was extremely efficient, telling me the issue, and the correction needed. He was respectfull and friendly. The cost was fair.
Fred Walton
Service Provided:
Garage Door Repair
Review:

My garage door opener belt broke just before 10am. Precision said they could have someone there within a few hours and they arrived before noon! Justin was very professional and knowledgeable. I called initially for a repair, but quickly decided to take advantage of the warranties and purchased a new garage door opener. I would recommend Precision Garage Door Service to anyone needing service or new installation.
Robert Carter
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Timely. Clean. Knowledgeable. Some of the words to describe Precision. When you arrive at home at 9p to discover your garage door will not shut, there are not many options available that late. Of course, Precision's call center takes calls 24x7, and can send someone out as late as 11p. Tyler arrived ready to go, and quickly identified the issue, presented options, and completed the repair within an hour. Him, his tools, his vehicle, all clean cut and professional looking. Someone who takes care of themselves and their tools will more than likely take care of you. Would highly recommend.
Daniel Malek
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I would recommend Precision Door to anyone. I am totally satisfied with the work. My technician, Paul, was professional, personable, and knowledgeable. He worked quickly and explained everything I needed to know about my garage door. Thank you for your speedy service and for your professional technicians.
Lynn Artl
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision is very professional and very prompt. You get what you pay for and they are worth every cent. Paul performed my work and I couldn’t be more satisfied with his work, skill, and professionalism. The lifetime warranty is worth the comfort knowing I won’t have to worry about this issue again. THANKS!,
David Wartluft
A Response from: Dan

Thank you! Remember- you have a Lifetime Warranty on all the parts we installed!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I have been using Precision for Several years.They have always been on time,knowledgeable, and polite. They get the job done in a timely manner and inform us of the work they’ve done and why. They give tips for preventive maintainence and answer all questions. I will continue to use them.
Richard Bilotto
Service Provided:
Garage Door Repair
Review:

THE WORKER WAS GREAT HE KNEW HIS JOB PLUS VERY POLITE
Charles Connelly
Service Provided:
Install Garage Doors
Review:

Because of internet ratings and comments. Serviceman was very professional and skilled in my repair. I am very pleased with Precision Door.
David Coffman
A Response from: Dan

We appreciate your comments regarding our service and technicians as well!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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