Aurelio Santucci
has received 129 reviews, averaging:
Aurelio Santucci's Bio:
Hello, My name is Aurelio. I grew up in Johnston, Pennsylvania. I graduated from Greater Johnston Career & Tech Center in 2001. I have been in the construction field for about 18 years now. I enjoy working with my hands & learning new things. My fiance and I have two boys, ages 12 & 6. In my spare time, I enjoy spending it with my family, working on the house we just bought in Youngstown, or working on my car.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I’ve been dealing with precision since I became a home owner 15 yrs ago ‘ I love you guys ‘always the work done right ‘ the workers are pleasant & prices are reasonable
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I had 2 garage doors serviced last year along with new key pads installed.
I ordered a new single garage door to replace an old rotted wood door which was installed yesterday. Your service is very professional, courteous, informative and reasonably priced. Each service person kept me informed as to what they recommended and why. I am very appreciative of your service and employees. Thank you
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The week before Christmas a spring failed causing the door to hit the ground at force and break. The door had been was already weakened having been already hit by the previous owner some years ago. Paul, the technician was on site with a few hours and quickly assessed the situation and recommended a new door taking care to explain why this was necessary. A door was ordered and I was told to expect to wait 4-6 weeks due to the Christmas break.
Two weeks later I was delighted to receive a call to say the door was ready to be installed and Aurelio would be on site the following Tuesday to do so. Today the door was expertly installed. Impressively it was a one man job.
I cannot speak highly enough of the service we received from first phone call to the final cleaning of the new door. And all at what I considered a reasonable price. I have used Precision before and would not hesitate to recommend them to anyone. First class.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great work - the professionals were quick, efficient and friendly. They took the time to explain everything about the new door, warranty, process of installing, etc.
Both servicemen (the man who did the quote and the man who did the install) were very kind and friendly, and very professional throughout the process.
Not only are we thrilled with our new garage door - the trim matches perfectly with the weather stripping they installed, and they even removed and disposed of the old door for us!
The price was also lower than we had anticipated for such a quality door and spectacular service. I would readily recommend to anyone looking for a new garage door install!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Was "almost" glad for the freaky wind damage done to the bottom panel of my garage door totally preventing it from opening, therefore "grounding" both me & my car. But because of the damage, got to know there's STILL a company who cares about customer service, their name, and their reputation. Not only did they have their tech there in 2 hrs., I was so lucky it was Max! There were no directions for the mess he walked into, but his patience and determination found a way to get that door open. I will be needing a new door, but would have no one but Max and Precision do the job!! 10 stars...5 for Max/5 for Precision.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I chose Precision Door Co. because a few years ago I needed to replace a broken garage door spring and within an hour or so they were here and replaced the spring. So my wife and I decided it's time to replace our old wooden doors and called Precision. Paul came out and gave us an estimate for the two doors with new openers. It was a tad bit higher than we expected, but you know, with the lifetime warranties, all the stuff the new garage door openers can do, military discount,ect. it was well worth the money. Paul was just the nicest person who is very knowledgeable about the products, and answer all our questions, and gave us several options without any pressure. He seemed more of a friend than a salesman.
Once the doors are up, I will be writing another review. Thanks Paul for helping us decide.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Very pleased. Awesome repair technician. Very thorough on explain details about any questions I had. Will definitely use Precision Door as my number one referral! Thank you very much for servicing my needs!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Great communication by company from scheduling through completion. Repair person was professional and explained what he was doing. Pricing was very competitive. Highly recommend.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Like the last time when Aurelio put my garage door opener on, he did a fantastic job then as he did this time, very hard worker, fast, never stopped, he explained everything to me, I would recommend him to install to other people garage needs, very pleasant guy, he need a RAISE or some kind of a BONUS, for the job he does
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I was installing a new opener but ran into issues with my door that had a broken spring. I had used Precision before and was totally satisfied. They did not disappoint this time either. My technician, Aurelio, came out on a Sunday morning. He was friendly and knowledgeable and helped me complete installing my new opener. Precision is the best.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Aurelio was great! He arrived very promptly, addressed the issue almost instantly, and was courteous and professional. I was surprised I got an appointment on a Sunday evening. Excellent customer service!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Aurelio was both efficient and friendly. Explained the problem and then fixed it on the spot. Start to finish in about 45 minutes. Nobody likes an unexpected issue; but you guys came out next day and got it back to normal.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
My 82 year old mother had the main spring in her garage door break Friday night. Saturday I went to call my "go to garage guy" and got the message sorry we are closed on Saturday... So I called Precision door, Saturday Morning and they were at mom's house by 3 PM. The service technician was wonderful to work with, was friendly and honest - Price was reasonable for the work done I would DEFINATELY use them again they are my **NEW** go to place for all things garage door.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Aurelio Was the technician and the service was great. My garage door was repaired quickly and efficiently. I would highly recommend Percision to anyone with a garage door issue.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
My tech, Aurelio, was very thorough and told me different options that I could use to keep my garage door working at its best. I choose one or two of his suggestions and said I will probably replace the garage door when I am more financially solvent. He also showed me how to unlock the remote opener so the keypad is now accessible. He was a very fast and efficient worker. I will definitely use Precision when I am ready for my new garage door
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I called around 10:00 AM and had a service tech at my home by 1:00 PM the same day. He was both friendly and professional.
He needed to change the garage springs which was done in less than a half hour.
This was a warranty repair so he thanked us for allowing him to service our door and he was on his way.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I have nothing but good things to say about Percision Door Service. The technician was prompt and professional and completed the repair quickly. I would highly recommend this company.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Appointment was scheduled for the evening which works out wonderfully for a working couple. Called ahead to tell us he would be able to arrive early which also worked out since we were both home. Technician was very friendly. While replacing the springs he noticed the originals were underrated for the door size and was able to provide the correct type for the door (he had both sizes with him so it wasn't a matter of parts availability). Work was done quickly and properly and the door has never been better balanced. Also, while he recommended a few other areas for replacement in the future (rollers and cable) he indicated they were still reasonable and didn't try to pressure us to have them replaced. I will come back to you for work in the future should I need it. Thanks.
