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Read what people are saying
about Precision Door Service

Precision Door Service of Akron
has received 1282 reviews, averaging 5.00 Stars:
Review:

the installer was early a plus, was very organized & cleaned up work area during installation, so when he was done installing door - he was done. was patient & helped me w/the billing process. very satisfied w/install & product performance so for.
Harold Howard
Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

My 82 year old mother had the main spring in her garage door break Friday night. Saturday I went to call my "go to garage guy" and got the message sorry we are closed on Saturday... So I called Precision door, Saturday Morning and they were at mom's house by 3 PM. The service technician was wonderful to work with, was friendly and honest - Price was reasonable for the work done I would DEFINATELY use them again they are my **NEW** go to place for all things garage door.
Fred Niehaus N8CPI
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Aurelio Was the technician and the service was great. My garage door was repaired quickly and efficiently. I would highly recommend Percision to anyone with a garage door issue.
Sam Sapp
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Technician Arrived when promised, worked quickly and answered any question I had. Door works great again
Tom
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Had an appointment from 4-6pm to replace a broken door spring, the guy called at 6:15pm to say he was running late and got there about 6:30pm. He did his door survey and said that I had one section that was not properly seated on the next section and would not replace the spring. He did want to "repair" my door or replace the whole door. I told him to leave and fixed the one section myself in about 15 min. The door now mates perfectly with the other section. If you want someone to do the bait and switch or sell you non needed parts choose Precision. I will never call them again.
David B.
Service Provided:
Garage Door Repair
Review:

I had an issue with my overhead garage door today. I called Precision and was thrilled to have a same day appointment. My tech was John. He called me before heading my way and showed up even a little earlier than scheduled. I observed John to be very nice, professional and knowledgeable about the issue. The repair was covered under warranty and the service was finished rather quickly. I will only use Precision for this very reason. Great company, great work!
David Oliver
Service Provided:
Garage Door Opener Repair
Review:

John was pleasant and helpful.Nice job overall!
Jay Williamson
Service Provided:
Garage Door Repair
Review:

Saleman was great. And the installers were great!!! Great service!!!
Chad Fernlund
Tim Dunne Service Provided:
Install Garage Doors
Door Installer:
Review:

Tyler is awesome! Our spring broke late at night and we needed emergency service to get a vehicle out of the garage. Thank goodness Tyler was local and able to help us! Very personable, and knowledgeable. Excellent service! We are very pleased.
Kari Workinger
Tyler Barnhart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
Review:

The experience with Precision Door was excellent from beginning to end. Tyler came for a service call and explained what was causing the problem. This presented an opportunity to upgrade the door and change the look of the house. Precision Door had the exact door we wanted. The installation by Tyler and Tim was flawless. The doors are a significant improvement from what was included during construction. The house looks great!
Claudia Bjerre
Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

We were very pleased with your service. They came out the same day that we called them. The garage door was fixed that afternoon. This should get a 5 star rating. Jill and Tony
Tony Delisa
Tyler Barnhart Service Provided:
Garage Door Repair
Lead Technician:
Review:

We have a bedroom over our garage and the opener we had was very noisy. The vibration alone could be felt/heard in that bedroom--even after being tuned up recently. We decided to replace the opener with a silent one after 13 years of living with the opener we had. What a difference!! The new one is so quiet, you cannot hear it at all when inside the house. The technicians, Tyler and ?, were very knowledgeable and the installation went quickly and smoothly, even though a couple of adjustments had to be made to make the new opener fit. We're extremely happy with the new opener. Thank you!
Albert Pavlik
Tyler Barnhart Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Lead Technician:
Review:

Very satisfied with work. Technician did good job explaining problem. Very friendly. Thanks
Thomas Vaughn
Service Provided:
Garage Door Repair
Review:

Definitely a five star rating. Excellent service. Was able to have the service done they same day that I called. They called before scheduled time to see if they could come earlier. The job was done quickly. Tyler was very knowledgeable. Would definitely recommend them.
June Billings
Tyler Barnhart Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Lead Technician:
Review:

Tech seemed to be well knowledgeable, there was more wrong with door than I expected.vehicle was marked he had a t-shirt on but didn't see a badge.He was very respectful to my decision as I was with him not willing to fix door because of damage to it he says.thanks for stopping by and God bless.
Rich Jones
Service Provided:
Garage Door Repair
Review:

Excellent service, quick response. Humpty Dumpty is back together again. Thank you.
Fran Lacaster
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

We had a problem the year before and Precision Door helped us out so we called them again this year when we had another problem. This time we had a whole new door and opener installed. Previous door was an ugly brown and now we have a shiny new white door to match the white siding. Tim did a great job installing everything and explaining how to use everything. Now we have a lifetime warranty so there shouldn't be any more problems they can't fix. Very affordable.
Liz Butterfield
Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

WE NEED A NEW DOOR AS IT IS IN BAD SHAPE. THE MAN THAT CAME EXPLAINED ALL TO US VERY INFORMATIVE. GOOD JOB
Dean Hido
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

5 star. Installers did a good job.
Richard Pietrzyk
Tim Dunne Service Provided:
Install Garage Doors
Door Installer:
Review:

My tech, Aurelio, was very thorough and told me different options that I could use to keep my garage door working at its best. I choose one or two of his suggestions and said I will probably replace the garage door when I am more financially solvent. He also showed me how to unlock the remote opener so the keypad is now accessible. He was a very fast and efficient worker. I will definitely use Precision when I am ready for my new garage door
Patricia Berthelot
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

I called around 10:00 AM and had a service tech at my home by 1:00 PM the same day. He was both friendly and professional. He needed to change the garage springs which was done in less than a half hour. This was a warranty repair so he thanked us for allowing him to service our door and he was on his way.
John Mild
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tim was great. Job was done neat and efficient.
Maria Butcher
Tim Dunne Service Provided:
Install Garage Doors
Product:
Garage Doors
Door Installer:
Review:

Very friendly and knowledgeable technician. Came in the time specified. Was quick and thorough in fixing the problem. Great overall experience.
Emily O'Dell
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

a new wall station - technician did a great job
Robert Vickers
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

I have an old door that cannot be fixed and they explained why. I got a quote for a new door that I am happy with.
Bob Lane
Paul Bradley Service Provided:
Garage Door Repair
Technician:
Review:

I have been around long enough to recognize superior service when I see it. I first encountered Precision in February 2018, when my garage door spring needed service. It would not shut and this company came out at 11p and fixed it, and did not try to gouge me. Fast forward to July 2018 when my garage door opener began smoking. Again, called Precision, and did they try to sell me a new opener, nope, they fixed the existing one, replaced my wall control, and programmed two new opener remotes that I did not even buy from them. Listen, some companies chase profits and some focus on quality, and the business naturally comes, Precision is the latter. They have a customer for life and their guy, Tyler, is absolutely top class, pleasant, efficient, and extremely knowledgeable. Don't waste your time with anyone else.
Daniel Malek
Tyler Barnhart Service Provided:
Garage Door Opener Repair
Lead Technician:
Review:

Tyler has been to my house, Kent Road, and my sons house, Grant Ave. Very personable, very efficient and professional. Answers all of my dumb questions and is very thorough. Don’t lose this guy. Would be a good trainer for new technicians but would still like to see him when I have a problem. Good rep for your company.
Don Ross
Tyler Barnhart Service Provided:
Garage Door Repair
Lead Technician:
Review:

The installer, Mr. Santucci was excellent. The door looks beautiful. Thank you! 5 stars
Becky McCleary
Aurelio Santucci Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I am so impressed with the customer service from Precision Door. From the quick response to my inquiry for service to the great tech that took care of my garage door issue, quickly and efficiently. Well done!
Tanja
Paul Bradley Service Provided:
Garage Door Opener Repair
Technician:
Review:

We have used Precision Door services before, and have had great service with them, after all It's a name you can trust with 24 hour emergency service , we just had our springs break and I called within 5 minutes of it breaking which was July 4th and was told that someone would be out later that day, they also sent me a email with the name of the Certified Technicians ,Tyler came out replaced ours springs which was under the lifetime warranty hardware.. Thanks so much
Kathy & Mike Elrick
Tyler Barnhart Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Lead Technician:
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