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Aurelio Santucci
Tech ID#: 21
Reviews: 116
Average: 4.97 stars
Drug Test: 10/9/2017

Aurelio Santucci

Technician
Aurelio Santucci has received 116 reviews, averaging:

Aurelio Santucci's Bio:

Hello, My name is Aurelio. I grew up in Johnston, Pennsylvania. I graduated from Greater Johnston Career & Tech Center in 2001. I have been in the construction field for about 18 years now. I enjoy working with my hands & learning new things. My fiance and I have two boys, ages 12 & 6. In my spare time, I enjoy spending it with my family, working on the house we just bought in Youngstown, or working on my car.
Review:

I called Precision after 9:00 am and the technician arrived before noon and was finished and gone by 12:45. He could have easily sold me a new opener but was honest saying the existing one can be repaired. The door works great now! Thanks.
Joe Casey
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Service within 3 hours of my call. Excellent technician made quick work of it. Great customer service
Jeff Johnson
Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

5 Stars
Gregg Rees
Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The service man arrived at the time he indicated with his morning phone call. He was prompt, courteous and efficient .
Kathy Schreiber
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

very considerate, explained everything
Cheryl Just
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

This was the easiest replacement I have ever had. I got an appointment quickly. The tech showed up on time and was very friendly and respectful. The tech assessed my garage door and door opener then gave me a price for repairing the door opener and a price for replacement with great warranties. I took the garage door opener replacement option and in less than 2 hours I had a very quiet new garage door opener. The tech showed me how everything worked, cleaned up, and took old parts I did not want with him to dispose of. I had nothing to do but enjoy my new door opener. I will call them again if I ever need a garage door or opener issue again, and I have already told friends about this company. I highly recommend Precision as a garage door solution. Thank you for such a quick, friendly, knowledgible tech that you sent to work with me. He was great!
Vanessa M.
Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

We've had Precision Door for repairs a couple of times and been very happy both times. Employees were kind & courteous. Recently we had an odd problem where the sun was interfering with the sensors. An annoying problem fixed so fast! Would definitely recommend this company.
Marty + David Schilling
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great service technician, was early, professional and very knowledgeable. Same day appointment. Hard 5o get good service, and he was great. Thank for your service. Top notch.
Carlos Smith
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

I have been using Precision for Several years.They have always been on time,knowledgeable, and polite. They get the job done in a timely manner and inform us of the work they’ve done and why. They give tips for preventive maintainence and answer all questions. I will continue to use them.
Richard Bilotto
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Great work done by your employee. He was her on time, worked diligently and had the job done in no time! Your prices are fair and we would use your services again!
Laura Russell
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Product:
Cables
Technician:
Review:

proffessioal, pleased with previous visit Give a 5 star r ating
Madeline Haasz
Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

Great price, a job well done, friendly and prompt service...you folks are keepers!
Denise Benko
A Response from: Dan

Thank you for your business!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

THE WORKER WAS GREAT HE KNEW HIS JOB PLUS VERY POLITE
Charles Connelly
Aurelio Santucci Service Provided:
Install Garage Doors
Technician:
Review:

Five star rating. On time professional knowledgeable Excellent Worked in zero weather conditions- horrid wind chill. Thank you
Electra Vance
A Response from: Dan

You are welcome! We appreciate your business!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision door responded immediately to my problem of a broken spring. The tech took less than an hour to repair in subfreezing temperature. Plus the lifetime guarantee is wonderful.
Gary Grosenbaugh
A Response from: Dan

Yes - you have a Lifetime Warranty on all the parts that we replaced!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Because of internet ratings and comments. Serviceman was very professional and skilled in my repair. I am very pleased with Precision Door.
David Coffman
A Response from: Dan

We appreciate your comments regarding our service and technicians as well!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician is very knowledgeable, fast yet efficient. Honest in recommending the best product for the purpose. Five Star Service Rendered. Excellent!
De Jesus
A Response from: Dan

Enjoy your new super-quiet belt drive opener with battery backup!!!!

Aurelio Santucci Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Aurelio called when he was about 30 minutes away. He did a thorough job and repaired/replaced everything that needed to be done. Thank you!
Susan Haywood
A Response from: Dan

Glad we could help with your torsion spring repair and Liftmaster opener repair!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

VERY KNOWLEDGEABLE-NEW WHAT WRONG RIGHT AWAY -FIXED IN 1O MINUTES -LOOKED OVER DOOR FOR MAINTENANCE-VERY FAIR CHARGE -FUTURE USE DEFINITELY
Dale Sirl
A Response from: Dan

Thank you for your business!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Fast service, and great technician
Bob Mcgary
A Response from: Dan

Thank you for your business!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Excellent response and installation
Tom Wagner
A Response from: Dan

Glad we could help with your broken spring!

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

technican called ahead and arrived at time promised. he explained the problem clearly and repaired the door within the time indicated. I live in a century home, the garage is at least 50 years old and with this overall the door operates perfectly, very quiet and i am very pleased with the company's work.
Nancy Pashley
A Response from: Dan

Glad we could help with you extension spring troubles!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Top notch company. Excellent work and customer service.
Mark Rudolph
A Response from: Dan

Glad we could help with your garage door opener problem! We appreciate your business!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

same day service, friendly expert tech, job well done !
David Gottsabend
Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

Highly recommended.
Nicki Bleich
A Response from: Dan

Thank you for your business!

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

great service
Steve Booth
A Response from: Dan

Sorry for the trouble! We replaced your opener circuit board under warranty.....

Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

We just moved to the community and discovered the garage door transmitters and key pad were not in sync and inoperable. In addition the hyperlink in the car could not be synced with doors. I looked on line for a garage door service company and took a chance to call Precision Door Service. Two hours later a technician arrived and recoded all openers, keypad and auto opener. The technician explained every step of his work and reviewed the transmitters with my wife and me. He was an absolute friendly professional. Precision Door is the only company I will work with given this initial experience. I give them the highest rating possible.
Fred Walton
A Response from: Dan

We appreciate your kind words!

Aurelio Santucci Service Provided:
Garage Door Opener Repair
Technician:
Review:

My technician was very personable and did a great job. He was finished within 2 hours of my call.
Joanne Cook
A Response from: Dan

I'm glad we could help! Remember- you have a Lifetime Warranty on all the parts that Aurelio installed....

Aurelio Santucci Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tech was very polite, and genuinely seemed happy to be at my house to help me. It was a simple fix, but performed the job admirably, fully explaining what caused the issue. Another great experience with Precision door..Highly recommend this friendly company. They seem to want to do whatever it takes to make their customers happy...5 stars from me
Chris Platt
A Response from: Dan

Sorry that you had trouble with your wireless keypad.

Aurelio Santucci Service Provided:
Garage Door Repair
Technician:
Review:

I rate your service a Five. Service was very good. I selected your service from add in phone book. I needed garage door repair. Very pleased with technician . Repair was done and I am very satisfied.
Madeline Haasz
A Response from: Dan

Glad we could replace you bottom rubber for you. We have bottom gasket/ rubber for most doors stocked on our vans!

Aurelio Santucci Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
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